How to manage orders on MONA eLearning

Managing orders for e-learning courses becomes important when you sell courses. To support e-learning course sellers, MONA Elearning has an order management feature for e-learning courses. This article shows you how to use the system to manage orders in detail.

Step 1: Open order management

On the overview screen of MONA Elearning, go to Orders

Step 2: How to view order management in MONA Elearning

Here is the order information you need to know in MONA Elearning:

• Transaction ID:
• Learner: includes name and Affiliate code
• Course value: includes selling price, original price, discount code and Affiliate discount
• The discount code the learner applied
• Order status
• Referral: the Affiliate code the learner came through
• Purchase date
• Payment deadline
• Payment time

Khánh Hùng Academy uses 3 order statuses in MONA Elearning:

• Completed
• Pending approval
• Canceled

This article showed you how to manage e-learning course orders effectively in MONA Elearning. By following these steps, from tracking order status to handling learner requests, you can streamline your process, save time and improve service quality. For any questions about MONA Elearning, contact MONA Media via the following for detailed answers:

• Hotline: 1900 636 648
• Email: info@themona.global
• Address: 1073/23 Cach Mang Thang 8, Ward 7, Tan Binh District, Ho Chi Minh City