18 March, 2023

Business Email

Business email is one of the main ways a business talks to its customers, and it plays an important part in building the company's brand. In the article below, MONA Media will walk you through the common types of business email and the benefits that a business email service on your own domain brings to a business.

What is business email?

Business email refers to email used to represent a company brand, used inside the business and as one of the main ways to communicate with customers and partners.

These emails usually use the business's name as the domain, in the format abcxyz@tencongty.com or abcxyz@tencongty.vn, depending on the company's country and domain.

What is business email?

Today, small businesses as well as large brands use business email plans to build credibility and brand recognition.

Company email on your own domain comes in 2 main types:

  • Free business email: Provided by hosting website. With this type of email you may get a lot of spam, and it does not look professional.
  • Paid business email on your own domain: This company email runs on the infrastructure of one or more dedicated servers. It is set up with professional software integrated, so the business can use it easily.

Why use a business email service on your own domain?

A paid company email service on your own domain helps with everything from running email and overseeing staff to setting up meetings and keeping in touch with customers and partners. 

To help you understand the main benefits of a business email service, MONA has listed the reasons you should use a business email plan:

Business email keeps your data safe

Business email usually has much higher security than free email from Google, Zoho or Yahoo,…

First, when you sign up for a business email service on your own domain, the provider sets up the best security settings for your email. You also avoid having your emails read, as can happen with free accounts.

Specifically, with free accounts opened with Gmail and Outlook, Google and Microsoft have full access to your account, including reading your emails. This is a security gap for businesses, especially for sensitive content.

But creating email for your business prevents the provider from reading your content or interfering with anything in your system. This is part of the security commitments in the terms of use, so you can rest easy.

Business email comes with many features

Business email with many features

Business email plans from reputable providers always include important software, tools and features in every mailbox. You can also check and write email on mobile. Many business email services also let you chat in groups or schedule meetings easily.

With a company domain email service, you take control of your email, get started quickly and can search or filter email easily.

Flexible email management

A business email service works differently from personal email: the business usually creates an email address on its domain for each employee. This makes it possible to personalize email while keeping it under the business's control:

  • Employees only use company email, which prevents information leaks.
  • Senior managers and directors have authority over email and can access any employee's work email when they need to.

Of course, creating email for your business comes with many management features that a personal account never has.

For example: sending scheduled emails to many people at once, sending different emails to different groups,… and many other Email Marketing tools. If a business wants to get the most out of Email Marketing, using a company email plan on your own domain is essential.

See also: Email Marketing service end-to-end and highly reliable

Business email looks more professional than personal email

When customers and partners receive email from a company domain, your company comes across as more professional. The email address clearly shows where the email comes from and the company name, so recipients trust it more than email from a personal address.

Stay updated and check email anytime, anywhere with business email

Today's business email services have many features and work on mobile, tablet and PC, so you can check email and deal with things quickly. This keeps the way you work in step with how people work today. Wherever you are, at any time of day, you can use your company domain email as long as you have an internet connection.

Company email makes managing staff easy

With a company email service, anything you need to tell employees goes out to everyone at once. Staff announcements use ready-made templates, which saves a lot of time. Meetings and oversight of staff email also become straightforward.

Business email services have strong spam filters

Blocking spam in Gmail

With a business email plan, you avoid receiving spam, since spammers usually target individual users. Your email management system is also better at identifying and blocking spam.

On top of that, when your mail is sent from an email address on your registered business domain, company email providers such as Google or Zoho will never flag (flag) it as spam. This way, you can be sure that every email you send to customers reaches them. It also keeps your conversations, engagement and Email Marketing results steady.

Very large storage

For large businesses that handle hundreds or thousands of emails a day, email storage is extremely important. That is why quality company email plans usually come with unlimited traffic, so you no longer have to worry about your mailbox running out of space. 

No ads with company email

Company email service with no ads

Along with security, “no ads” is also a big benefit of a business email plan on your own domain. 

To pay for free email accounts, Google, Microsoft and most other providers show ads in the mail client. The ads are annoying and get in the way of work, and they also raise the risk of cyber attacks: hackers can use ads in your mail client to plant malicious code that runs when you click one by accident.

With a professional company email service, you no longer have to deal with junk ads.

Business email vs. personal email

Business email and personal email are both used to communicate, but each has its own pros and cons and suits different purposes. Here is MONA's detailed comparison:

Comparison criteria Business email Personal email
Format The email domain is the company's domain (e.g. @tencongty.com) The email domain is the provider's name (e.g. abcd@gmail.com)
Cost Paid Free
Users Staff across the business A single individual
Control over business data Each employee gets 1 email address on the company domain. This makes it easy for the business to control it and take it back if the employee leaves. All control lies with the individual user, and the business has little say.
Security Cao Low
Builds a professional, credible image for the business Yes No

So a business that uses personal email with customers and partners gets poor results and takes on real risk. That is why a business should set up email on its own domain to present a professional, company image and keep information from leaking outside.

So a business that uses personal email with customers and partners gets poor results and takes on real risk. That is why a business needs to set up email on its own domain to present a professional, company image and keep information from leaking outside.

Business email solutions

BUY NOW Professional business email built on Google Workspace and Office 365 at MONA to give a new company a professional, secure and flexible email address that helps your team work more productively and collaborate better:

  • Integrated with Google Workspace, you get a powerful, easy-to-use Gmail experience with an optimized interface and smart search that helps you quickly find and manage email. Google Workspace also adds shared calendars and document sharing to help teams work more productively.
  • Office 365 offers a powerful business email experience with advanced email features. It helps businesses manage schedules and online meetings and work more productively with Microsoft Office collaboration tools.

Popular business email services today

There is a wide range of business email services on the market today, offering flexibility with different features and tools depending on how you plan to use them. 

Below is a summary of some popular business email services you can consider:

Custom-built business email systems

Today, many service providers in Vietnam have built their own independent business email systems to meet all client needs. As a result, business email providers compete hard on service quality, cost efficiency, fast customer support and easy integration of features tailored to each business.

Mail Server from Zimbra

Zimbra business email system

Zimbra is a business email system that runs on Linux, designed specifically for businesses and built on open source. It offers a wide, flexible range of services at different price levels to meet different business needs.

Business email from Google

Gmail is currently the most popular email platform, widely used by both individuals and businesses. Google's business email service, however, is fairly expensive.

Although using business Gmail requires no investment in hardware or software, there are sometimes network security issues during large-scale attacks. This can make it harder to support customers quickly.

Microsoft Exchange

Microsoft Exchange offers two ways to use company email: running on the business's own server or running on a hosted service. The advantage of this email system is its tight integration with Microsoft software, which is convenient for users.

Like Google, Microsoft Exchange is also fairly expensive, so small and medium businesses should consider it carefully before choosing this type of email.

Mdaemon

Mdaemon is seen as a direct competitor to Microsoft Exchange in business email services. The platform has drawn a lot of attention from businesses and is known for its strong features and fit with specific user requirements.

Business email sign-up service at MONA Media

MONA is known as a reliable, affordable provider of business email on your own domain. We are confident that MONA's company email plans are the best, covering up to 99% of the tasks a business needs. 

Company email service at MONA

So why is MONA so confident in its business email service ?

The sections below explain in detail…

FIND OUT MORE

Specifically, what sets MONA's business email service apart from other providers is:

  • A separate, stable system: MONA's business email plans are all run in partnership with Google, Microsoft and Zoho to deliver the most stable cloud email, drive and other services available..
  • A full range of business email plans, suitable for businesses of every size, from small to medium to large.
  • Well-designed, professional email interface that suits each business. You can pick a look that fits your needs and taste from MONA's wide range of interface templates.
  • Email plans on your own business domain, which strengthen your brand online and build trust with your customers.
  • 100% Enterprise SSD storage, which makes mail filtering up to 10 times faster and speeds up data access.
  • MONA's business email service includes 99.9% Uptime and automatic email backup to prevent data loss and make recovery easy when something goes wrong. 
  • Up to 40GB of storage, so you never have to worry about running out of space.
  • Highly secure business email with no ads, protecting you from spam, spoofing and malware attacks.
  • Easy to connect Mail Server with mobile devices and email clients such as Outlook, Thunderbird.

Business Email plan pricing at MONA

MONA.Media is confident it is a trusted Business Email provider and one of the best for quality in Vietnam. With many years of experience in the field, MONA offers 3 business email plans, built to fit the needs and budgets of every kind of company today.

Below is MONA's BUSINESS EMAIL PLAN PRICING with the services included in each plan:

 

Email 10

Email 30

Email 50

Total storage

15GB

25GB

40GB

Number of mailboxes

10

30

50

Email Forward

Unlimited

Unlimited

Unlimited

Sending rate

500 emails/hour

500 emails/hour

500 emails/hour

Attachment size

30 MB

30 MB

30 MB

Auto-reply

✔

✔

✔

Email filters

✔

✔

✔

Email encryption

✔

✔

✔

Antispam / Antivirus

✔

✔

✔

Pricing for business email plans with Google Workspace services when you sign up at MONA

 

Business Starter (new)

Business Starter (renewal)

Business Standard

Business Standard (renewal)

Business Plus

Price per month

170,000 ₫

285,000 ₫

378,000 ₫

561,000 ₫

898,000 ₫

Number of mailboxes

1

1

1

1

1

Email storage

Shared with Google Drive

Shared with Google Drive

Shared with Google Drive

Shared with Google Drive

Shared with Google Drive

Business Gmail

✔

✔

✔

✔

✔

Google Drive (online storage)

30GB

30GB

2 TB

2 TB

5 TB

Google Meet (online meetings)

100 participants per meeting

100 participants per meeting

150 participants per meeting

150 participants per meeting

500 participants per meeting

Noise cancellation in online meetings

✘

✘

✔

✔

✔

Chat team

✔

✔

✔

✔

✔

Calendar sharing between members

✔

✔

✔

✔

✔

Google Docs (Word online)

✔

✔

✔

✔

✔

Google Sheets (Excel online)

✔

✔

✔

✔

✔

Google Slides (PowerPoint online)

✔

✔

✔

✔

✔

2-step verification

✔

✔

✔

✔

✔

Email virus blocking

✔

✔

✔

✔

✔

Promotional email blocking

✔

✔

✔

✔

✔

Phishing email blocking

✔

✔

✔

✔

✔

Blocking viruses spread via Word and Excel files 

✔

✔

✔

✔

✔

So you can choose a company email plan: Basic, Advanced or Premium, with different features and prices for everyone from new startups to large companies. And we make sure each plan covers up to 99% of the tasks you need.

If you need a secure email solution at a low cost, a Business Email plan from MONA Media is the right choice. CONTACT MONA on our Hotline 1900 636 648 and our Account team will give you a FREE 24/7 CONSULTATION!

Frequently asked questions about buying company email

1. Can I move my existing email to MONA Media?

YES. Once you buy a plan and create your Business Email account, you can use MONA's email import tool to move your email from your previous Business Email provider in just a few clicks. 

2. What is the inbound spam policy for the Business Email service?

Receiving junk mail and targeted spam can never be avoided completely. However, you can set what happens when spam arrives by using the basic built-in filters. MONA Media's business domain email plans can detect and block 99% of threats such as spam, malicious code, viruses, Ephishing emails… using AI –  artificial intelligence .

3. Can Business Email be used to send promotional emails?

YES. You can use your company email to send promotional emails to your customers. However, promotional emails must strictly follow the rules of international anti-spam organizations, so that your domain and the keywords you send are not blacklisted by them. If you receive a warning from an anti-spam organization, MONA will have to suspend your company email service, with no refund.

4. Which devices can business domain email be used on?

With the Business Email service we provide, you can easily set up and sync your email on any device, from computers to mobile devices,…

In this article, MONA Media has explained what Business Email is and the benefits your business gets from using business email service on your own domain. We hope you found it useful. If you need advice on a quality, professional Business Email plan, contact us.

For any information about our Business Email sign-up service, please contact:

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About the author

CEO & Founder · The MONA

Founder of The MONA, who built a services company of 60+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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