In class, teachers always encourage us to ask questions that open up our thinking and develop the topic better. But how do you ask smart questions that people are happy to answer rather than annoyed by? Questioning skill is a very important one that needs good practice. Let's look at MONA Media explains questioning skills and how to make them effective. What will make your questions better and help the conversation develop well?
What is questioning skill?
Questioning skill (Questioning skills) is how you lead a conversation with questions that create a relaxed, positive atmosphere, keep the talk going and still follow the intended thread of the story.Asking questions is a skill in the art of communication. By asking and answering, you draw out information and get the conversation to go on longer and in more detail. If you know how to ask questions, you can apply it in interviews, client meetings and more, with real effect.
Why asking questions in class matters
This is a positive culture that encourages people to share ideas with confidence between students and teachers, or between students in the class.
Asking questions in class lets you check understanding and build a better connection with what was heard, improves your questioning skills and encourages conversations that dig deeper into the content.
Building a positive learning culture strengthens mutual understanding and learning among everyone in the session.
Most questions follow a routine, such as "Have you done all your homework?, “Do you fully understand this?". However, questions like these relate to learning: they can gauge how well people understood what they studied, or push people to share their own views, explain and think. Higher-order questions are open-ended and make the person being asked think about the answer. It's important to use both types of questions to dig deeper and assess results accurately. However, many studies show that people tend to ask lower-order questions more often.It improves and broaden the range of questions you use in a conversation, which benefits both you and the learners. Learners get a chance to develop their thinking and understand the topic more deeply. Good questions push the discussion in a positive, comfortable direction. They also help you clear up many issues and mistakes, giving you better formative assessment data to improve the quality of teaching and learning in the future.
Principles for asking questions
Ask based on the level of relationship
One important principle of successful communication is asking questions based on your relationship with the person you're asking. You need to work out what the relationship is: a casual acquaintance, a close one, a superior or subordinate, or a peer. This tells you how to use questioning skills appropriately.Understanding the relationship also helps you adjust how you address the person, avoiding awkwardness during the conversation. Example: With close friends, you use friendly, familiar forms of address, while with a superior you use humble, polite wording. With partners, choose courteous language, and with customers, persuasive wording is a must.
Ask based on content and purpose
There are many questioning methods are applied, such as the "funnel“, probing questions, rhetorical questions the most widely used methods are closed and open questions.
Closed questions: Ask straight to the point, and the other person can only answer "Yes" or "No." You can use this type to confirm information or when you need a definite answer.
Open questions: Probing questions that get more detailed, specific answers. This type often leads to longer, more detailed answers. They usually start with "Why" or "How" and so on. Open questions tap into the respondent's knowledge, feelings and viewpoints on the question asked, which boosts communication effectiveness.
Use the right words and attitude
Khi asking a question in conversation, you should choose suitable words and keep a positive attitude when raising your point. Avoid rapid-fire or forceful questions, which come across as impolite. They make the respondent uncomfortable and anxious, and the conversation quickly hits a dead end. Lead the other person gradually into your questions so they feel comfortable answering.
Ask, but don't be too nosy
In conversation, many people want clearer answers and dig deeper into the story, but end up making the mistake of "prying". Whatever your purpose, the other person will see you as a gossip who likes digging into private matters. So it's best to choose civil questions that relate to something you both take part in.Avoid asking about things that are too personal, as this will damage your image in their eyes. When you question someone who is too curious and digs into unrelated matters, the person answering tends to not want to reply, gives a perfunctory answer, or even provides false information.
Listen sincerely
Whatever the purpose of the conversation, you should listen to the other person's answer sincerely. This builds a good image in other people's eyes and earns their respect. It also encourages them to express their real opinions and views, making the conversation more open.Don't try to cut in on someone else's answer. Interrupting is seen as disrespectful and impolite. You may also be misunderstood as unwilling to take in information or to hear the answer. What's more, interrupting breaks their train of thought and pulls the conversation off a course that should have gone another way.
How to improve your questioning skills
Reflect on your current approach
To improve your questioning skills , first assess whether your way of asking follows the 5 questioning principles covered here. Have your past conversations received a positive response from the other person? In each situation there are specific questions for which you need information and should prepare carefully in advance.In any kind of communication, you need to apply these principles to ask questions that are tactful and creative, so the listener feels comfortable and not confused.
Understand questions and how to use them more deeply
To improve the quality of your questions, you should understand and identify which type your usual questions fall into. Among questions, you should expand from closed questions to open ones to draw out more information. However, avoid digging into matters that are too personal or unrelated to the purpose of the conversation.
Develop the classroom culture
To get students to generate lots of ideas and make the most of their own thinking, apply questioning to developing the classroom culture. Build a classroom where people actively exchange ideas, freely state their own views and chat comfortably without being boxed into the format of the lesson.We hope the information shared above gives readers some good questioning skillsthat suit conversations. Dare to ask questions and gradually build this into a skill you can use not only in learning but also at work and in life.
MONA has a podcast: listen instead of readingEpisodes on AI, automation & SEO for Vietnamese businesses
Founder of The MONA, who built a services company of 60+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.
Own a website with a beautiful, 100% exclusive design and a lifetime warranty, with the ability
to expand features flexibly as your business grows, starting today!