18 March, 2023

What Is Remarketing? Effective Remarketing Methods

Quick summary: Remarketing is a form of advertising shown only to people who have visited a website but have not taken any desired action, such as signing up or placing an order…

Anyone in business wants more profit and wants to attract and keep customers so they can offer them more products. That is why remarketing is one of the most popular and effective strategies. To understand what remarketing is and how to run a remarketing campaign, MONA Media read on.

What is remarketing?

What is remarketing? In reality, only 1 to 2% of visitors to an online store actually buy. Most people need more time and more trust in the store; they may not buy yet, but they are potential customers who may buy later. Advertising aimed at people who have visited your site but not yet bought is called Remarketing.

What is remarketing?

Remarketing is a form of advertising shown only to people who have visited a website but have not taken any desired action, such as signing up or placing an order…

Remarketing is also often used for upselling and cross-selling, which helps close more sales and grow revenue.

In addition, people working in marketing online also use remarketing to advertise to and look after customers at each stage of using the product, so they buy again later.

What is the difference between retargeting and remarketing?

Remarketing and retargeting are both strategies that help businesses keep customers and get more conversions. They have a lot in common, but each has its own distinct features.

The difference between retargeting and remarketing

The detailed comparison below answers the question of how retargeting and remarketing differ:

Criterion

Remarketing

Retargeting

Definition

Re-engaging customers who have interacted or bought across different platforms.

Focuses on showing online ads to people who have visited the website.

Target audience

Customers who have interacted via email, apps or other platforms, giving a wider reach.

Users who have taken a specific action on the website (viewing a product, adding to cart…)

Data used

Relies mainly on first-party data from user behavior on platforms the business owns.

Combines several types of data: first-party, second-party and third-party data.

How does remarketing work?

If you have advertised on Google, you probably know that all you need to do is add a Google remarketing tag to your website. Visitors are then added to your remarketing audience lists through cookies. You can also customize the tag for different pages to fit each section of your site.

Example you are running an e-commerce site that sells cosmetics. You can create a remarketing audience called “sunscreen” from the visitors who viewed it and show them display ads for sunscreen. You know they are interested in it, so the main job now is to bring them back to your cosmetics store.

How remarketing works

This way, you can show Google ads to people who visited your site earlier while they browse other sites in Google's partner network.

Google suggests starting your first remarketing campaign by targeting everyone who has visited your homepage. However, this drives your Google ad costs up considerably, because the ads have to reach more people and they perform worse than ads aimed at a specific audience.

Targeting a narrower audience makes your ads more relevant and keeps costs as low as possible.

You can also create different remarketing lists on Google for audience-targeted campaigns. For example, show one set of ads to users who have bought from the site and different ads to those who have never bought.

The 5 most common types of remarketing today

What is remarketing and what forms does it take? There are many ways to use remarketing to reconnect with potential customers and turn more visitors and revenue quickly. Below are some of the most effective types of remarketing worth knowing.

Remarketing through display ads

Display ad remarketing explained

Display ad remarketing (Google Display Advertising) re-engages users after they have visited your website. These ads remind them of the products or services they viewed, through banners, images and videos on other websites. A compelling message in a display ad can spark demand again, bring customers back and get the purchase completed.

Remarketing qua Email

Email remarketing

Email Remarketing is remarketing by email to customers who have interacted with your business. Using the list of customers who left their email address, you can send updates on the products and services they are interested in, along with offers, discount codes or limited-time deals to bring them back to complete the purchase.

Email remarketing can be based on the following user behaviors:

  • Purchase history or items added to cart
  • Level of engagement with previous emails
  • Other activity on your website
  • ….

MONA Media has brought a more effective way to reach customers and close orders faster. That is the Email Marketing service package, which helps businesses promote products and services, nurture new customers, re-engage past customers…

Email marketing service at MONA Media

What do you get when you run email marketing with MONA?

  • Fast, easy sending with no volume limit
  • Automated marketing emails that follow a preset sequence
  • A wide range of email templates, plus help planning your outreach sequences
  • Guaranteed inbox rate of up to 99%, with no emails going to spam
  • Filtering out fake and inactive email addresses before the campaign starts
  • Collecting and managing all customer email replies
  • Clear reports on views, email clicks, open rate, unsubscribe rate…

Start email marketing and remarketing with MONA today to win more customers. Contact the MONA team via HOTLINE 1900 636 648 or use the link below.

Get a consultation

Remarketing Facebook

What is Facebook remarketing?

Remarketing Facebook is a way to re-engage users who have interacted with your website. A code snippet is added to the website or landing page you want to remarket, so your ads appear in the news feed of people who visited it.

Then, once you create a Facebook remarketing campaign, these customers will see your Facebook ads when they log in to Facebook. With Facebook's huge user base, adding remarketing makes your sales efforts far more effective.

Remarketing Google

Google remarketing guide

Remarketing Google is remarketing through Google ads aimed at people who are interested in your products and have visited your website to learn about them. Targeting this audience directly with the right message gives you a better chance of reaching high-potential customers.

Google remarketing usually targets customers who visited your website without buying: people who already had a need and came to the site to learn more, as well as visitors who first arrived through other ad channels.

Remarketing through mobile app ads

This is a form of remarketing through in-app ads, shown to customers who have interacted with your app or visited your website. It drives app installs and increases engagement on mobile.

Depending on your goals and target customers, you can use one remarketing method or combine several to get better campaign results and build a stronger connection with potential customers.

How to run remarketing on Facebook, Google and TikTok

On platforms such as Google, Facebook and TikTok, remarketing ads let you build a more refined campaign, from segmenting audiences (who viewed a product, who added to cart but did not pay) to tailoring messages for each stage of the decision. Here is how to do it on each platform.

How to run remarketing ads on Facebook

As mentioned, remarketing on Facebook is a great way to re-engage customers who have shown interest in your products or services but have not bought yet. Facebook offers many powerful tools for remarketing, so businesses can build well-structured, effective campaigns.

Here is a step-by-step guide to building an effective Facebook remarketing campaign:

Step 1: Install the Facebook Pixel

  • Log in to Facebook Ads Manager.
  • Go to “Events Manager” box and select “Pixels“.
  • Create a new Pixel and install the tracking code on your website. The Pixel tracks user actions so you can collect data for remarketing.
Copying the Facebook Pixel code to your website

Step 2: Create audiences (Custom Audiences)

  • In Ads Manager, click “Audiences“.
  • Click “Create Audience“, then select “Custom Audience“.
  • Choose “Website” as the audience source, then define criteria such as people who visited a product page or added a product to cart but did not complete the purchase.
  • Name and save this audience.
Choosing the audience for a Facebook remarketing campaign

Step 3: Create the remarketing campaign

  • In Campaigns, click “Create” to start creating the campaign.
  • Choose an objective such as Conversions or Traffic depending on your goal.
  • In the “Audience” section, select the custom audience you just set up.
  • Set details such as budget, placements (Facebook, Instagram) and ad format (image, video).

Step 4: Monitor and optimize the campaign

  • Track campaign results in Ads Manager.
  • Use Facebook Analytics to analyze user behavior and evaluate ad performance.
  • Based on the data, optimize the campaign by running A/B testing, adjusting content or changing the budget to get the best performance.

*Example: “The New York Times” ran a remarketing campaign on Facebook around its free trial; when the trial was about to expire, it came back to users with an “offer” of 50% off a one-year subscription.

Example of a remarketing campaign on Facebook

How to run remarketing ads on Google

Google remarketing ads also let businesses reach users who have visited their website again, using a pixel or remarketing tag. Once you add this code to your site, your Google Ads account starts tracking user behavior so you can build the right ad strategy.

Step 1: Set up Google Ads and Google Analytics

  • Sign in to your Google Ads account.
  • Link Google Analytics. If you do not have a Google Analytics account yet, create one now and connect it to Google Ads.
  • Add the tracking code Google Analytics Tag or the tag Google Ads Remarketing to your website. This step is what lets the system collect user behavior data.

Step 2: Create a remarketing audience list

Creating a new list and choosing the remarketing audience
  • In the Google Ads interface, go to “Audience Manager”.
  • Create a new list by clicking the “+” sign and choose the audience type “Website visitors”.
  • Set the conditions: choose specific criteria, for example customers who viewed a product but did not complete the purchase.
  • Name the list and set the membership duration, for example 10 days.

Step 3: Launch the campaign

Selecting the remarketing campaign type on Google
  • Create a new campaign in the “Campaigns,” section, select “New Campaign”.
  • Choose the campaign type “Display” (display) or “Search” (search) depending on your goal.
  • Add the remarketing list you just created to “Audiences”.
  • Finish the setup with the budget and campaign goal, then create compelling ad content (images, text).

Step 4: Monitor and optimize the campaign

  • Track performance with Google Ads reporting.
  • Analyze user behavior with Google Analytics data to understand how people respond to your ads.
  • Optimize the ad content, keywords and budget to get the best results.

How to run remarketing on TikTok

Remarketing on TikTok

Remarketing on TikTok works on the same principle as on other platforms. It lets your TikTok ads appear in front of users who have interacted with your store on TikTok Shop. Here is how to do it:

Step 1: Create a TikTok Pixel

  • Log in to TikTok Ads Manager.
  • Go to “Assets” box and select “Event” to create a TikTok Pixel.
  • Install the TikTok Pixel code on your website to track user behavior, from viewing products to adding them to cart.

Step 2: Choose the right audience (Custom Audiences)

  • In TikTok Ads Manager, go to “Assets” box and select “Audiences”.
  • Click “Create Audience” box and select “Website Traffic”.
  • Define a custom audience based on specific behavior, for example people who viewed a product but did not buy.
  • Name this audience so it is easy to manage and reuse in later campaigns.

Step 3: Create the remarketing ad campaign

  • Go to “Campaigns” and click “Create”.
  • Choose a campaign objective, such as “Conversions” or “Traffic”.
  • In the “Ad Group”, then select the custom audience you just created.
  • Set the campaign details: budget, ad format (such as short video or carousel) and placements on TikTok.

Step 4: Monitor and optimize

  • Use TikTok Ads Manager to track campaign performance: conversion rate, clicks and what customers do after seeing the ad.
  • Based on the data you collect, adjust your targeting, improve the ad content and manage your budget more carefully.
  • Keep testing new ideas to find what works best.

Remarketing is closely tied to TikTok Shop stores and is one of the essential ways to grow sales there. To help brands that sell online on TikTok Shop, one of today's leading commerce platforms, MONA MONA Media offers a TikTok Shop store setup service and a TikTok Shop management service. Contact the MONA team now via FREE HOTLINE 1900 636 648 for detailed advice.

The article above has shown you how to run what remarketing is remarketing ads on Google, Facebook and TikTok. Remarketing is one of the most effective and cost-efficient ways for businesses to advertise, especially small and medium-sized ones, and one of the most effective digital marketing strategies today. Good luck with your first remarketing campaign.

All of the techniques above become much easier when remarketing runs automatically. A system of AI agents that nurture and follow up with customers finds the visitors who already came by and messages them again at the right moment, including re-engaging past customers with AI. To do this, you need a sales website with built-in automated remarketing — pixel, customer data and message scripts all built into the site.

Frequently asked questions about remarketing

What is remarketing?
Remarketing is a form of advertising shown only to people who have visited a website but have not taken any desired action, such as signing up or placing an order…
About The MONA Group: Founded in 2016, with more than 200 staff, MONA has delivered 14,000+ projects with an 85% client retention rate. MONA provides website design, full-scope SEO, custom software and AI automation solutions for businesses. Consulting hotline: 1900 636 648. Explore MONA SEO services and AI tools at work.
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CEO & Founder · The MONA

Founder of The MONA, who built a services company of 60+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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