21 September, 2025

Full-Service TikTok Shop Management with MONA Media

Are you wasting hours every day processing orders, optimizing products or coming up with content ideas, and still not hitting your sales targets? Competition on TikTok Shop is getting tougher, and without the right strategy you will fall behind easily.

With a professional TikTok Shop store operation service from MONA Media, you no longer have to worry about your store going “flatline”. Instead it becomes a sustainable sales channel with steady orders every day. Read on for the details and the latest TikTok Shop operation service quote in the article below.

Besides the operations team, MONA also developed chatbot TikTok Shop , the Dê Cười AI agent that answers customers and closes orders right inside your store's chat window.

Common problems when running a store on TikTok Shop

Many sellers invest a lot of time and money in building a store. But once they start running TikTok Shop, they flounder and don't know where to begin. Not enough staff, not enough knowledge, no clear idea how to optimize operating metrics, and more: all of this makes your store hard to grow and revenue falls short of expectations.

Challenges in running a TikTok Shop store

These are the common obstacles that sellers on TikTok Shop are running into:

  • Not knowing how to set up and build a TikTok Shop store properly, which leaves the store bare, with an unprofessional layout, images and content.
  • Lacking specialist staff, with nobody in charge of running the store, processing orders or caring for customers.
  • Not understanding the metrics, so the channel keeps violating TikTok Shop policies, and may even get locked or have products suspended, and more.
  • Lacking livestream equipment, with sloppy content that makes broadcasts unappealing and draws few viewers.
  • Livestreams that get no recommendations, rarely go viral and bring no orders.
  • No clear direction for building and growing a sales channel for the long term.
  • An unoptimized store with few visits and a high bounce rate, which makes it hard to build credibility with customers.
  • Not knowing how to improve the store quality score, or how to register for TikTok Shop Mall to boost credibility.
  • Spending more than you earn, not yet connected to a professional TikTok Shop store operation provider, and still seeing a low order conversion rate.

Who should use a TikTok Shop operation service?

If you belong to one of the groups below, it is time to consider a TikTok Shop operation service to break through on revenue. Specifically:

Who needs a TikTok Shop operation service
  • Shops that already film sales videos but haven't optimized their TikTok Shop performance.
  • Businesses with no specialist team and no experience setting up, managing and running a store.
  • Brands that want to push sales through KOCs, short videos and livestreams but have no proper team to run it.
  • Individuals or KOCs who sell and need a team to support products, content building and order management.
  • Sellers who want to improve their shop score, raise credibility and build brand recognition.

→ See also:

Why choose MONA Media's TikTok Shop store operation service?

Have you ever spent tens of millions on seeding and ads but gotten only a trickle of orders, or tried opening a TikTok Shop yourself and kept hitting product review errors and livestreams nobody watches? If your business faces any of these problems, it is time for a professional team that can handle everything for you. MONA Media's TikTok Shop store operation service is the most complete solution for you!

Full-service TikTok Shop store operation at MONA Media

With an experienced team and a proven operating method, MONA doesn't just set up your store. We also build a content strategy and optimize everything so the store heads in the right direction and makes real profit, instead of stopping at “view counts”.

Specifically, MONA's TikTok Shop store operation service gives you the following benefits:

  • Store building: Advice on your TikTok Shop business direction, and help rolling out the TikTok Shop store building service package, even for hard or restricted products.
  • Store optimization: We optimize the interface, link the store with a TikTok Business account, upload SEO-friendly products, and more.
  • Regular marketing plan: We propose and run a monthly marketing plan, livestream direction, KOL/KOC booking, affiliate and promotions to boost sales.
  • Ad rollout TikTok Ads: Evaluating, allocating the budget and optimizing ad campaigns, and more.
  • Professional customer care: Advising, replying to and answering customer questions automatically and fast.
  • Statistics and reports: Weekly/monthly reports and tracking of key metrics, so you can adjust in time and optimize your TikTok Shop operating performance.

Let MONA Media be a trusted partner that helps your store explode with orders on TikTok Shop starting today. Contact us quickly at HOTLINE 1900 636 648 or click the free consultation button below for the TikTok Shop management and operation service!

Talk to MONA

Latest 2025 TikTok Shop operation service pricing

To help you picture the cost of operating a TikTok Shop store and choose the right package, MONA Media has put together a detailed price list. Take a look at the latest TikTok Shop store operation service price list at MONA below!

TIKTOK SHOP OPERATION SERVICE PRICE LIST
SERVICE PACKAGES FROM ONLY 5 MILLION VND
STT Detailed scope Job description
1 Upload & optimize products Upload new products to TikTok Shop, 30 products/month: names, descriptions, images, tags (information and content provided by the customer)
Optimize titles & descriptions to the TikTok algorithm's standards
Make sure prices, offers, stock and more are clearly displayed
2 Optimize display in videos/livestreams Attach the right products to short videos / livestreams
Make sure every piece of content is tied to its product to raise the add-to-cart rate
Suggest featured products that fit the current content
3 Sync content and products Work with the content team so sales content and the shop are consistent
Update product descriptions when anything changes
Make sure products are not hidden and have no display errors on the profile
4 Suggest livestream schedules and video pushes Schedule livestreams at your industry's golden hours
Suggest when to push TikTok videos with attached products to reach the right customers
Content direction to increase views and conversion rate
5 Track product & content performance Track views, clicks, carts and conversions for each product
Suggest changes to product information or combining with new content
Send regular overview reports on shop performance
6 Regular reports and improvements Weekly/monthly figures: views, CTR, add-to-carts, top products
Analyze why products get hidden / don't get orders
Suggest improvements to content, images and descriptions

Note: The TikTok Shop store operation price list above is for reference only. For the exact cost of the TikTok Shop operation service, please contact the MONA Media team via FREE HOTLINE 1900 636 648 today.

Process for managing and operating a TikTok Shop store

MONA believes a well-organized work process delivers the best results. The full TikTok Shop store operation service at MONA Media is built on 5 core steps, so every stage of the rollout is professional and transparent.

TikTok Shop management and operation service process

Consulting and rollout planning

MONA starts by advising on and analyzing your business goals, products and market. From there, we draw up a detailed rollout plan so the TikTok Shop operation service delivers results from the start.

Set up the store, upload and optimize products

Once the plan is ready, we set up your professional TikTok Shop store, from uploading products to optimizing search keywords.

You can rest easy because every task is done by specialists and does not violate TikTok Shop policies, which gives your store a solid base to reach potential customers.

Running the TikTok Shop store

The MONA team handles everything for you, from order management and affiliate marketing with KOLs to the posting schedule and livestream suggestions based on content, and more. You get a well-organized TikTok Shop management and operation service, with care and support 24/7.

Content and ad management

MONA builds and runs the content plan, including short videos and livestreams, and runs effective TikTok Ads to raise recognition and sales. This is one of the benefits you only get with the trusted TikTok Shop store operation service at MONA.

Measurement and regular reporting

When you use the TikTok Shop operation service with MONA, every activity is measured with real figures: visits, bounce rate, sales, ad costs, and more. We track and send you detailed reports on performance metrics, so you understand how your business is doing and can adjust in time to optimize your strategy.

FAQ

Does the service guarantee sales, views or orders?

MONA Media commits to performance, but we do not guarantee exact sales figures. That depends on your product, market and ad budget.

Instead, MONA ensures a professional TikTok Shop store operation service will help your store grow sustainably and reach your business goals as well as possible.

About how much does hiring TikTok Shop operations at MONA cost?

The fee for hiring TikTok Shop operations at MONA starts from 5 million VND. The quote for the TikTok Shop operation service also depends on the add-on packages such as product review writing, TikTok video filming and editing, or running ads, and more.

Does MONA offer other TikTok-related services?

Yes. Besides the trusted TikTok Shop store operation service, MONA also offers TikTok channel building service, TikTok Ads campaigns and more, helping businesses grow on the platform in the most complete way.

MONA Media's TikTok Shop store operation service, you get more than a professional service package. You get a dedicated, experienced team by your side. MONA understands the challenges you face and is ready to offer the best solution when you hire TikTok Shop operations. Contact MONA today to get a TikTok Shop operation service quote with the most attractive offers.

For details, please contact:

  • Address: 1073/23 Cach Mang Thang Tam, Tan Son Nhat Ward, Ho Chi Minh City
  • Hotline: 1900 636 648
  • Email: info@themona.global
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CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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