18 March, 2023

Website Maintenance and Development Services That Get Results

Content

A website that nobody looks after is like a shop that has opened but nobody cleans, restocks or turns the lights on. It is still there, it still has an address, but it gets a little older every week, and every week a few customers stop by and walk straight out. Website care is the work that keeps that shop's lights on, and most of it is regular, repeated work, not a one-time job.

In this article we speak plainly about three things a business owner should know before deciding to do it in-house or hire out: what tasks website care actually involves and how many times a month each one is done, what you lose by leaving it undone, and how much is reasonable to spend on it.

Website care is a set of tasks such as monitoring, bug fixing, security, backups, SEO and updating the right content for the website. By doing these tasks well, your website runs smoothly and stably, attracts and keeps consumers, and keeps getting better. Let's MONA Media find out how to care for a website effectively and the other things you need to do after creating a website. Don't skip it!

Now you can hand all of this to an AI website manager — it updates content, patches bugs, and optimizes speed and security 24/7.

Why website care matters

Reasons to choose a professional website care service

Website care covers website activities such as monitoring, updating content, testing, fixing bugs, maintenance, security,… Regularly maintaining, optimizing and updating a website not only improves user experience but also gives a business more chances to reach and keep customers. Specifically, here is why a website needs care , for the following reasons:

  • Increase brand value: Through regular care, from the interface and content to page load speed, you can easily build a professional, trustworthy brand image in customers' eyes.
  • More engagement with customers: Website care is also how you optimize user experience, look more professional and increase the time customers stay on the site, which improves the engagement rate.
  • Providing useful information: By updating information promptly and clearly, the website makes it easy for customers to find what they need and make the right purchase decisions. That builds trust and encourages them to come back next time.
  • Higher sales: Optimizing the shopping interface, security and integration with other marketing channels helps you reach more potential customers. That way you can create opportunities for sustainable revenue growth for the business.
  • Better SEO rankings: Website care services also include SEO optimization, which is seen as a solid stepping stone for improving rankings on search engines like Google.

After many SEO projects, Huy realized that no website holds its SEO for long without understanding how users move through it. And CRO is the key. Today Huy shares with you guys how to optimize a website end to end, improving the experience while helping SEO reach the top.

Huy from MONA shares how to care for a website with a CRO approach so it keeps visitors and ranks at the top.

What website care involves, and how many times a month each task is done

MONA bear sets out a website care schedule by daily, weekly and monthly tasks
Splitting tasks by frequency is the easiest way to know how many times a month you need to touch the website.

Many people think website care means going in now and then to fix a few words. In practice it is a schedule of tasks with clear frequencies. We split it by rhythm to make it easy to picture; below is the schedule we apply to most of the business websites we look after.

Frequency Task What happens if you skip it
Daily to weeklyTest the contact form, check the site still loads, review new orders and comments, check security alertsThe form is dead for a whole week and nobody knows; every customer who messaged that week is lost
WeeklyPublish new posts, update prices and products, check for broken links, track keyword rankings, measure page speedContent stands still while competitors update steadily and move ahead of you
MonthlyUpdate the core and plugins, back up the whole website, read the traffic report, clean up heavy imagesOld plugins become security holes, and when something breaks there is no backup to restore
Seasonal, a few times a yearChange banners for holidays and sales seasons, refresh the homepage, review all old contentThe site goes into peak season still showing last season's banner, and customers can tell nobody is minding it

This table shows the real difficulty of website care: no single task is hard, but together they come up every week, and if you skip a week the site starts breaking somewhere without anyone noticing. That is why this work tends to get pushed to the bottom of the list for someone doing it on the side, and by the time they remember, the site has dropped in rankings or the form has been dead for weeks. We walk through how to test forms and measure speed by hand in the article website management and our article on checking whether a website meets SEO standards.

How to care for a website effectively

For a website to run smoothly and deliver the most value, care cannot stop at keeping it up day after day. You need to combine different methods to keep up with trends, lift your brand value and get the most revenue the website can bring. Below are the effective website care methods that MONA shares with you in detail.

Monitoring technical issues, server errors and website load speed

Checking technical issues and speeding up page loads

A stable website is the foundation of every successful online business strategy. This means that while caring for your site, you have to keep checking technical factors such as server response time, HTTP error codes, and speeding up page loads on both desktop and mobile. You also need to regularly check the website's compatibility with browsers and update to the latest CMS or plugin versions to avoid security holes.

Editing content

A mistake many businesses make is leaving content that is too old or no longer relevant on the website, which seriously hurts the customer experience. Put yourself in the reader's position when caring for website content: adjust the tone, add useful information or add a suitable call to action.

For example, if you sell fashion products, make sure product descriptions are always updated for trends or seasons. Adding content in the form of videos or infographics can also noticeably increase engagement.

Editing images, banners and logos

Effective website care with professional images

Graphic design trends keep changing to meet users' rising aesthetic expectations. When the images, banners and logo on a website become outdated, they can feel dull and unprofessional to customers visiting your site.

When doing photo editing, pay attention to colors, fonts and layout so they match your brand identity. For example, for an ad campaign banner website design service, you need to show the key benefits, with sharp, clear images related to the service,… Don't forget to compress images properly to reduce file size without lowering display quality.

Editing articles and posting products

Leaving old or no longer relevant content in place lowers the website's value and its rankings on search engines. Proactively update and adjust content to fit current trends and customer needs. For products, updating prices, detailed descriptions and real photos makes it easy for customers to decide to buy. Another website care method you can try is sharing customer reviews to make the page more convincing.

SEO-optimize the website

Caring for your website through SEO optimization

To make your website meet SEO standards and perform well on search engines, besides updating content you need to regularly track keyword rankings and website performance. Keep applying or updating the latest SEO techniques to improve and hold your site's position on Google.

In addition, optimizing the website structure, improving page load speed and building quality backlinks are also important steps to keep your website in front of customers wherever they are. SEO is not an overnight solution; it is a journey that takes patience and ongoing investment, but the results are always worth the effort you put in.

And the solution you can choose at this point is SEO at MONA Media to make sure your website's SEO performs at its best!

Full-scope SEO services at MONA Media

With a team that has done SEO for many years, MONA Media has delivered SEO for more than 14,000 projects in Vietnam and abroad over more than 10 years.

When you come to Full-scope SEO services at MONA, you get not only a structured service, SEO service costs that are reasonable and dedicated after-sales support, but also an SEO strategy built around your industry and your keyword set.

And there are many more offers waiting for you! If you need a provider that does SEO properly, CLICK the image above to get support and a detailed quote!

Pushing keyword SEO

A keyword SEO strategy is not simply stuffing keywords randomly into articles. It is the process of researching keywords related to the products or services customers often search for, then working them carefully into articles, titles or meta descriptions to improve visibility. Done well, you can be confident your brand reaches a large number of potential customers on search engines.

→Read now: Keyword SEO vs. full-scope SEO: Which approach works best?

Doing it yourself or hiring out, and how much a month is reasonable

MONA bear compares the cost of an in-house website caretaker with hiring a website care service
The figures below are reference job-posting rates, not your company's rates.

The question of doing it yourself or hiring out is really a question of money and time. Doing it yourself saves the outsourcing fee, but it eats up your own people's time, and most small business websites push this work onto a marketing person doing it on the side. To compare fairly, we put the cost of keeping someone in-house to handle the website next to the cost of hiring out.

Approach Per month What comes with it
A marketing person also handling the website~15,000,000 VNDBut only part of their time goes to the website, and technical problems still have to be outsourced
Hiring a dedicated website caretaker10,000,000 VND to 18,000,000 VNDDepends on years of experience; if they quit, the handover starts from scratch
Hiring a website care serviceFrom 2,000,000 VNDA whole team of specialists, no leave days, no incomplete handovers

The salaries in the table are the common advertised rates for website staff in Ho Chi Minh City and Hanoi. We include them as a reference, not as your company's numbers. To read this figure correctly, do not read it as “hiring a service means you can cut staff”. What really changes is that your in-house people get time back for the work machines and outsiders cannot do for them: planning campaigns, looking after existing customers, closing orders. The repetitive website upkeep goes to a team that does it full time, at a fixed cost you know in advance.

We break down the cost of keeping a full website team, position by position, in the article website management guide so you can compare it with your own situation.

Should you care for your website yourself or hire a service?

As you can see, website care is a loop. It is made up of repetitive, recurring tasks. You have to keep monitoring and analysing so you can make edits or changes. To save money, you can certainly look after the website yourself. However, this takes a lot of experience, time and effort.

So if you are a business, you are better off choosing to hire an outside website management service. They have the expertise and years of experience, which saves you time and gets the most out of your business. In addition, a website that is not updated or maintained regularly can easily become a target for cyberattacks, causing heavy losses in both revenue and reputation for the business.

These are the reasons MONA Media offers Website management services as an all-in-one package, designed to handle every problem that can come up online so your website runs stably, safely and effectively. The service also optimises your website to make it the strongest conversion tool as you grow your online business “across the board”.

Web Admin website management service at MONA Media

When you choose MONA's website management service, you get:

  • Website care: Checking activity on the website, tracking traffic, finding and fixing errors quickly,…
  • A smooth, stable website: MONA makes sure every small detail on the website runs stably, from page load speed to compatibility on every device.
  • Optimised social media channels: Every social media platform linked to the website is fully synced to get the most out of your promotion.
  • Creative content with its own character: Media assets, from images to articles, are produced with care for quality, so they are original and professional.
  • Plugin updates and regular backups: Necessary plugins are kept up to date, along with a careful data backup process, so your website always runs smoothly.
  • SEO and technical website optimisation: MONA makes sure the website's technical foundation meets the standard, helping speed up page loads and improve rankings SEO online.

A website that is not maintained regularly is like a forgotten machine, getting older, slower and more prone to breaking down. With MONA's website management service, your website is not only “serviced” regularly but also kept in its best working condition, ready to win over every customer. Contact us HOTLINE 1900 636 648 for detailed support and advice!

That covers everything about the process of website care. Through this article, MONA Media hopes to give you useful knowledge to support you in building and growing your website with professional website care plans. Effective website care will bring the best results for your business.

About the author

CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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