04 April, 2023

Privacy Policy for Websites Registered With Facebook

User information today is usually collected through surveys or new user sign-ups. Personal data such as phone number, address and house number is often part of that information. The privacy policy for websites registered on Facebook at Mona Media is that we must never disclose any user's personal information without written permission. Most of the data Mona collects is used to support the delivery of our services. Customer information is kept strictly confidential, except in the following cases:
  • The customer is under investigation for fraud or illegal activity, or a situation threatens the life of others.
  • Mona works with third parties and in some cases needs to share customer information so they can provide the service or product the customer requested.
  • If Mona is acquired by or merged into another company, customer information will be transferred as well. However, Mona will notify you by email before doing so.

Part 1: What is customer information used for?

Personal information is a term used to identify a person through their full name, date of birth, address and so on. Personal information appears everywhere, most commonly at places such as schools and hospitals. Personal information makes it possible to contact a user and determine where they are.  All personal information users give to Mona is kept 100% confidential and can be edited within the allowed time. Mona collects customer information to store it for providing services, customer care, confirming contracts and so on. Every personal information form includes a confirmation step where customers agree to all terms of service. So customers should read the terms carefully to avoid any misunderstanding. 

Part 2: Security

Mona places great importance on keeping customer information secure, so we use SSLencryption technology – Secure Sockets Layer. Although we make every effort to protect your personal information with secure encryption, we cannot guarantee 100% absolute security. Mona will keep working to protect your data and update to better versions when possible. Email us at info@mona-media.com if you have any concerns or questions about security when using our services.

Part 3: Notices

Mona will link with third parties for some required services, so customer information will also be provided to those third parties. Users can rest assured that third parties will keep your information as safe as possible. Mona and each third party are bound by policies that ensure user information is used appropriately and kept secure.  Note: In the following cases, Mona has the right to disclose user information, such as
  • By court order 
  • The user violates the terms of the contract

Part 4: Customer data storage

All rights to Mona's applications and services, as well as its databases and data storage, belong to Mona. However, we do not claim any right to use your data. You fully own your data, and Mona will never contact your customers directly, use them for our own commercial benefit or compete directly with you. 

Part 5: Cookies

Cookies are formed by the websites a user has visited and store your browsing information there. When users visit Mona's website, we run marketing by showing ads directly, and users can skip them if they do not want to see them.

Part 6: Changes to the privacy policy

Privacy policy may be changed and edited at any time, so users should check for new policies regularly. When changes are needed, Mona will always notify users by email or through an announcement on the official website. 

Part 7: How to remove the Mona website from Facebook

Settings & privacy -> Settings remove the Mona website from Facebook Select the "Business Integrations" menu Select the Mona app and "Remove" Select the Mona app and "Remove" Above is the Mona Media's privacy policy for websites registered on Facebook for customers. The privacy policy may change, so customers should check it regularly, and Mona will notify users by email or by an announcement on our website.
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CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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