MONA team advises on online education management systems
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45 minutes
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Monday, 25 December 2023
[9:30 - 10:15]

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    Risks of running a center without a standard process

    Investing in and growing an education center business takes more than capital and legal compliance. It also needs an effective management system. So what are the risks when a center has no standard management process? Read on, because MONA will walk you through it in detail!

    A standard management system for a center usually covers 4 criteria:

    • Cost and budget management.
    • Staff management.
    • Student management.
    • Curriculum management.

    And when a center cannot meet these 4 management criteria, it typically runs into the difficulties listed below:

    Inefficient, inconsistent operations

    One risk of having no standard management process is inconsistent operations

    When a center lacks a management and operations process, it cannot control the number, quality or performance of its staff. It also cannot guarantee the skills and knowledge to the center's standards.

    As a result, many staff lack the professional competence, departments overlap, time is wasted, and it becomes very hard to run and language center management.

    Hard to improve and grow

    What struggling centers usually have in common is the lack of an effective system for managing the quality of their programs, and no process for receiving feedback.

    Hard to improve and grow

    By teaching quality is the first requirement for retaining students and building the center's brand. That means centers must run regular internal reviews and quality control, and also take in students' ratings and feedback during the course, so the curriculum can improve and develop.

    That is why, for centers without a standard management system, controlling quality is almost impossible, or at least takes a great deal of time.

    Hard to retain students

    Another difficulty of having no standard management process is retaining students

    Retaining students is a key goal for every center. But it is not simple. It requires an effective learning environment, plus a standard process for managing and supporting students that is effective, optimized and fast, so that student satisfaction improves and retention goes up.

    By contrast, at centers whose management and student-support processes are not optimized, the chance of raising retention is close to zero.

    Lost costs and budget

    To run an education center, managers have to account for facility costs, infrastructure, staff salaries, marketing, and many other expenses that come up along the way.

    A center with no standard management process will lose costs and budget

    So without a reasonable process for tracking, calculating and reporting income and expenses, mistakes and losses come easily and seriously affect the center's operations and profit.

    That covers the the risks of a center with no standard management process. It shows that a standard management process is a must, and plays an important role in running and growing a training center. We hope the information above is useful to you!

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    CEO & Founder · The MONA

    Founder of The MONA, who built a services company of 60+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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      The MONA team advising on an online education management system
      Hỏi đáp giáo dục 4.0
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      45 Phút
      Ngày và giờ
      Thứ 2, ngày 25 tháng 12, 2023
      [9:30 - 10:15]

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