20 August, 2024

What Does Online Marketing Cost? How Much Is a Reasonable Budget?

Quick summary: Online marketing cost has many parts: sales staff, market research, website and digital building, PR, agency commissions, direct printing, team salaries and automation tools. A reasonable level is 2-7% of revenue for B2B companies and 5-10% of revenue for B2C, and it can be higher when repositioning a brand.

Do you want to spread your message and promote your products to customers? Often called the art of business, marketing is one of the top priorities for companies in their operations. Still, accounting for marketing cost and deciding what percentage of revenue to invest in running marketing remains a challenge for many businesses. So let's MONA Media go through the article below, and you will have an answer to the question “What does online marketing cost include?” and learn how to optimize the cost effectively.

What is marketing cost?

Marketing cost is any spending related to promoting a company's products, services or brand. It can be the cost of running ad campaigns, both online and traditional, salaries for the marketing team, the cost of producing promotional materials, or fees for Facebook advertising services, Google Ads services,…

Starting up in an alley: without marketing, zero people ask
Video: Starting up in an alley: without marketing, zero people ask

Khánh Hùng shares in the video:

In our grandparents' day, goods were scarce, so having a product meant customers came to you. Now almost every new company and product is an alley startup. If you open without any marketing move, nobody asks about you. Whether the product is good isn't even the question yet.

Company owners who don't have a marketing team yet can read doing marketing yourself for a small company on nhanhieu.ai.

The cost of running marketing also includes investment in market research, strategy development and activities that build and maintain customer relationships. These costs are seen as an essential part of doing business, because they not only raise brand awareness but also directly drive sales.

What marketing cost includes and how much of revenue it takes

So what percentage of revenue does marketing cost take? Spending in this area usually differs between B2B and B2C companies. B2B companies spend only about 2-7% of revenue on marketing, while B2C companies “spend” more. With their wide customer base, B2C companies usually invest 5-10% of revenue, and can go higher when repositioning or raising brand awareness.

Online marketing cost is a key factor in how well you reach customers and build a brand. However, managing and allocating the budget sensibly is a big challenge for many businesses. The video below offers a practical view on how to optimize cost and stay motivated while a project develops.

What types of online marketing cost are there?

Although Marketing online plays an essential role in building a promotion strategy, but many businesses are still unclear about what these cost items are. Understanding them helps a business allocate its budget sensibly, avoid waste and get the best performance from its Marketing. So let's look at what the types of marketing cost are in what MONA shares next.

Personal selling support cost

Sales support cost

This is the cost of salespeople who meet customers directly to introduce and sell products. It includes salaries, bonuses, staff training and support materials such as business cards, product brochures, and so on. 

Salespeople need many skills, such as finding potential customers, planning outreach and building long-term relationships, so investing here is necessary for a business to sell well.

Customer research and insight analysis cost

This is an essential part of any marketing strategy, and of course it carries a marketing cost of its own. Understanding customers' needs, wishes and behavior lets a business adjust its marketing strategy more effectively. 

This cost can include running surveys, collecting data from online platforms or hiring market research firms. Investing in research helps a business marketing campaign target the right audience, which in turn improves conversion.

Website and digital building cost

Marketing cost for website design

A website is a company's face online, so the cost of building and maintaining it is a must when budgeting marketing expenses. This cost includes company website design, buying a domain, hosting, system maintenance, and so on. 

There are also other online advertising costs for content development, social media management and ad campaigns on digital platforms. A professional, user-friendly website not only attracts customers but also keeps them longer, which raises the conversion rate.

Marketing cost for PR activities

Public relations is an essential part of building and maintaining a positive brand image in the public eye. This marketing cost can include organizing events, writing and issuing press releases, handling media crises and engaging with the press. An effective PR strategy helps a business build credibility and strengthen the trust of customers and the community in the brand.

Third-party costs and commissions

The cost of running marketing through an agency

In marketing, it is common to hire agencies or other third parties to run ad campaigns, PR or other marketing activities. These parties usually charge by time or by campaign results. 

Third-party costs and commissions include not only direct payments but also the cost of monitoring, adjusting and optimizing campaigns. Using expert services lets a business focus on its core activities while still getting results from marketing.

The cost of direct marketing such as printed flyers and coupons

Although Digital Marketing is dominant, but direct marketing campaigns are still part of the marketing plans many businesses invest in. Activities like direct mail, printed flyers, catalogs and coupons still work for reaching customers. The cost of advertising products this direct way can grow with the size and scope of the campaign.

Marketing salaries and personnel cost

Marketing personnel cost

Team cost takes a large share of the marketing cost sheet, including salaries, bonuses, benefits and training. Investing in a professional marketing team with roles such as marketing manager, content creator, social media manager and data analyst lets a business run effective campaigns and measure and optimize results quickly and accurately.

Other costs

Besides the online advertising costs above, marketing also includes other costs such as brand development, event sponsorship, marketing automation tools and offline advertising. Every business has different needs and goals, so MONA sees these costs as flexible, changing with each company's specific situation.

MONA has spent quite a lot of money testing, failing and learning in marketing. Watch the video to save yourself from dumb, avoidable losses.

An effective way to calculate marketing cost

To reach business goals, calculating cost is not just adding up expenses. You also have to look closely at the return on every dong invested. Here are 4 methods that MONA has put together to help you account for your company's marketing cost effectively.

Calculating company marketing cost based on sales 

One of the most common ways to calculate marketing cost is based on monthly, quarterly or yearly sales. 

Marketing cost = Doanh thu x % marketing budget

*Example, if the company's annual revenue is 100 billion and it decides to spend 5% on marketing, the marketing cost will be 5 billion. This approach helps a business control cost and judge the results of its marketing activities against financial outcomes.

Based on company expectations

Each company usually sets specific goals and expectations for its marketing campaigns, such as increasing revenue, expanding market share or raising brand awareness. Online marketing cost in this case is allocated according to the size of those goals. The bigger the goal, the higher the cost needed. 

*Example, if the company wants next quarter's sales to grow by 20%, the marketing cost will also rise in proportion to reach that goal.

Calculating marketing cost as a fixed percentage

Small businesses often use this method when financial resources are limited. Management and the marketing team discuss and settle on a specific figure for company marketing costs, not necessarily based on revenue or other factors. However, this method is risky if managers don't fully understand the project and the costs it needs, which leads to a budget that is too low to deliver the results wanted.

Method based on competitors' marketing cost

Researching competitors' marketing cost and applying similar strategies is also something many businesses do. However, this can be reactive and isn't always a fit, especially if your business differs from competitors in size and goals. For the best results, a business needs to analyze its own business model closely and adjust marketing cost to match.

Solutions to help businesses optimize marketing cost 

In a competitive economy, small and medium businesses always face the challenge of optimizing marketing cost for the best business results. Here are some solutions to help your business save on cost while still making marketing campaigns succeed.

Identify and target the right marketing audience

Optimize marketing cost by targeting the right customers

When you aim at people who are likely to buy, a business not only saves online marketing cost and keeps campaigns on track, but also improves reach and conversion. This requires a business to understand its customers well, from needs and interests to buying behavior, so it can design suitable campaigns.

Prioritize digital marketing when investing

With advances in technology, running online marketing campaigns not only saves money but also reaches a wide audience. That is why digital marketing is a “lifeline” for small and medium businesses. You can use channels like Google Ads, Facebook Ads or ads on social media to optimize results.

Invest in quality content marketing 

Content Marketing is one of the key factors that help a business save on marketing cost while still getting strong results. Quality, useful content that meets consumers' needs will attract and retain customers.

According to a foreign survey, 67% of B2B marketers say content marketing increases engagement and the number of potential customers for their business. Good content also supports SEO, helping a company's website rank high on search engines.

Content Marketing service at MONA Media

If you need help building a content marketing strategy, MONA is confident it is the right fit for your business. With 8+ years of experience in digital marketing, MONA Media offers Content marketing services is completely different from the cheap ad-writing services on the market. We commit to professional, high-quality service that matches the value of what the customer invests:

  • Content is 100% created by MONA's team of experts.
  • Ability to raise brand awareness and drive sales through quality content.
  • The best content methods are applied, ensuring results for your marketing as well as your products and services.
  • Content clearly reflects the brand's character and fits the customer's strategic goals.
  • Clear and transparent in every stage of the work.

Don't miss the chance to help your business reach potential customers with quality content. CONTACT US with the MONA team for the most detailed advice and support.

Make full use of free marketing tools

Many free online marketing tools help a business save cost while keeping results. Tools like Google Analytics, Hootsuite or Canva can easily support a business from tracking performance and managing social media to graphic design. Using these tools sensibly helps a business optimize its marketing cost.

Push SEO in your marketing strategy

SEO is a method that helps a company's website appear high on search results pages, saving a significant amount of company marketing cost. SEO has to be done continuously and systematically to keep and improve search rankings. According to a foreign study, 67% of businesses that invest in a blog get more leads than those that don't.

To avoid researching keywords and poorly run SEO, you need experienced experts to support the process. With a track record of success in SEO services khi “every field, MONA SEO reaches the TOP“. So, MONA can confidently offer you: 

  • A detailed keyword set that fits your traffic goals
  • Optimizing website content, technical SEO, backlinks and more to reach the highest position on Google.
  • A higher purchase conversion rate on your website after using the service.
  • MONA will stay with you throughout the SEO process to make sure the highest goals are met.
SEO services at MONA Media

With an experienced SEO team that keeps up with the latest algorithms and trends, MONA commits to strong results for every project. Contact us now via HOTLINE 1900 636 648 for a consultation and a detailed quote.

Email Marketing

Email Marketing is a cheap and effective way to stay in touch with current and potential customers. Sending regular emails with quality content and attractive offers keeps good relationships with customers and encourages them to come back and buy, improving business results without much marketing cost.

Maintain close relationships with loyal customers

Build relationships with loyal customers

Keeping relationships with existing customers is a smart strategy that saves the most on internet advertising cost. Instead of only looking for new customers, a business should invest in caring for current ones to build loyalty. A satisfied customer not only keeps using your product or service but also recommends your business to people around them.

Partner with KOLs and influencers in marketing campaigns

This is a common way for businesses to reach the right target audience at low cost. 88% of potential customers say they were persuaded to buy a product by KOLs, influencers and similar figures. These influencers can promote a company's products to a large number of followers, raise brand awareness and push customers' buying decisions. 

Run remarketing

Carry out a remarketing plan

Remarketing is a strategy that targets customers who have interacted with a business but haven't completed a purchase. By reminding them and giving more information or offers, a business can bring customers back to finish the transaction, which raises the conversion rate and optimizes marketing cost.

Identify hidden costs

When running any marketing campaign, a business needs to pay special attention to hidden costs. These can be unexpected expenses that still have a big impact on the budget. Anticipating and controlling them helps a business avoid waste and optimize resources.

Track costs regularly and adjust accordingly

Track and adjust to optimize marketing cost effectively

Regularly tracking and reviewing a company's marketing costs is necessary to keep spending sensible and effective. A business should check the performance of its marketing campaigns often, then adjust the budget, cut unnecessary spending and focus on the strategies that deliver the best results.

Setting marketing costs reasonable levels requires a business to think carefully about its business goals, market size and level of competition. What matters is optimizing every investment for maximum results without wasting resources. A smart spending strategy helps a business not only optimize marketing cost but also improve marketing performance and grow sustainably in the digital environment. We hope today's article from MONA helps your business estimate marketing costs and build marketing campaigns more easily and efficiently.

FAQ

What percentage of revenue should marketing costs be?
B2B companies usually spend 2-7% of revenue, while B2C spends about 5-10% of revenue, and can spend more when building brand awareness or repositioning.
What does online marketing cost include?
It includes: sales staff, customer insight research, website building, PR activities, third-party agency commissions, printed flyers, marketing team salaries and automation tool costs.
About The MONA Group: Founded in 2016, with 60+ staff, MONA has delivered 14,000+ projects with an 85% client retention rate. MONA provides website design, full-scope SEO, custom software and AI automation solutions for businesses. Consultation hotline: 1900 636 648. Explore MONA AI Agent suite and MONA SEO services.
MONA has a podcast: listen instead of readingEpisodes on AI, automation & SEO for Vietnamese businesses
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About the author

CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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