25 May, 2023

What Is Checkpoint? 5 Simple Ways to Fix a Facebook Checkpoint

Quick summary: A Checkpoint is a mechanism designed to protect a user's Facebook account from suspicious or unusual activity.

If you get a notice that your Facebook account is temporarily locked or needs verification, Facebook is running a Checkpoint. So What is a Checkpoint?, what causes it, and how do you fix a Facebook Checkpoint error? Let's work through it with MONA Media in detail in the article below.

What is a Checkpoint?

Checkpoint is a mechanism designed to protect a user's Facebook account from suspicious or unusual activity. It keeps the account safer and prevents identity impersonation.

For example, when you log in from an unfamiliar location or a new device, Facebook may ask you to confirm your identity through a Checkpoint. Or if your account does something Facebook considers suspicious or against its rules, the account is temporarily locked right away.

What is a Checkpoint?

Facebook usually sends a Checkpoint notice by email or message asking you to verify your identity. You may be asked to complete extra verification steps, such as entering a verification code or confirming through your mobile phone number. The purpose of a Checkpoint is to make sure only you can access your account and to block any fraud or intrusion.

Setting up and following Facebook's verification requests is an effective way to protect a personal account from theft, unauthorized use, Facebook policy violations or even a disabled Facebook ad account,…

What causes a Facebook account to get a Checkpoint?

There are many causes of a Facebook Checkpoint error on an account, but the most common ones MONA has compiled are below:

  • Suspicious activity: Facebook has systems that analyze and detect suspicious activity, such as posting spam, joining invalid groups or pages, sending friend requests in bulk, or suddenly changing account details. When the system detects this, the account gets a Checkpoint.
  • Logging in from an unfamiliar location: If you log in to Facebook from a new or unfamiliar location, the system may treat it as suspicious and ask you to verify your identity.
  • Using third-party software or apps: Using software or apps that Facebook does not officially support can lead to a Checkpoint. Facebook has a strict policy on protecting user data and does not accept unsafe software or apps.
  • Reports from other users: If other users report that you break Facebook's rules or policies, your account may get a Checkpoint while Facebook investigates and verifies.
  • Logging in from an unfamiliar IP address: If you log in to Facebook from an IP address far from your usual location, or from an unfamiliar device, you will almost certainly get a Checkpoint.

In any case, when a Checkpoint appears, you will be asked to complete extra verification steps to regain access to your account.

≫Read more: Why Facebook ads don't perform

Common types of Facebook Checkpoint

Common types of Facebook Checkpoint

Now that you know what a Checkpoint is, here are the types of Facebook Checkpoint you are most likely to meet:

  • Photo Checkpoint (identifying Facebook friends in photos): Facebook shows you profile pictures of accounts you often interact with. If you name your friends correctly within the time limit, your account is verified.
  • Birthday Checkpoint: You only need to enter the birthday you registered on your Facebook account. Once that is done, you can log in and use Facebook as normal.
  • Phone number Checkpoint (Facebook Checkpoint Phone Number): In some cases Facebook asks you to verify your phone number by entering a code sent to the number you registered earlier. This helps Facebook confirm you are the rightful owner of the account.
  • Browser Checkpoint: What is this type of Checkpoint? When a user logs in from an unfamiliar browser, Facebook detects unusual activity and sends a notice. Facebook then asks you to verify by logging in again from your previous browser. Only after that can you log in on the new browser.
  • Facebook Checkpoint 72h: With this type of Checkpoint, you are asked to provide ID such as a citizen ID card, driver's license, passport and so on. If the personal details match, you can log in as normal.
  • Latest comment verification Checkpoint: Facebook shows a list of comments and you have to pick your most recent one.
  • Email code Checkpoint: Facebook sends a verification code to your email. You only need to enter the correct code to verify the account.
  • Checkpoint through “Get help from trusted contacts”: Facebook randomly picks a friend from your friend list and sends a verification code to that person. You need to contact that friend quickly to get the code.

Simple, quick ways to remove a Facebook Checkpoint

As MONA mentioned above, Facebook has many types of Checkpoint when it sees something unusual on your account, and each one is fixed differently. See these ways to remove a Facebook Checkpoint step by step below.

Facebook photo Checkpoint

Unlock a Checkpoint by identifying Facebook friends in photos

This is the most common Checkpoint when using Facebook. When you log in, you need to confirm by picking the correct friends' names from the photos Facebook shows, to clear the error.

This makes it hard for hackers or anyone with bad intent to get into your account, because they cannot know who your friends are, which protects your account.

Birthday information Checkpoint

Illustration of a birthday information Checkpoint error

With this type, you only need to enter, fully and correctly, the birthday you used when create a Facebook account. Once done, you can log in to Facebook and use it as normal.

Phone number Checkpoint

Fixing a Facebook Checkpoint with a phone number

To clear a Checkpoint that asks for phone verification, you can do one of the following two things:

  • Enter any phone number: If you have not filled in your Facebook details, enter any phone number to receive a verification code. The number must be new, or not linked to any other Facebook account.
  • Code sent by phone: Facebook sends a verification code to the phone number or email you registered earlier. Enter the code and you can access Facebook as normal.

Facebook browser Checkpoint

How to clear a browser Checkpoint

With this type, Facebook asks you to log in again from an old browser on your phone or computer so you can get into the app. Once that works, Facebook sends a request to approve the login from the other browser. Just choose Continue and your Facebook Checkpoint is unlocked.

Checkpoint 72h

What is the Facebook 72-hour Checkpoint

This is Facebook's last-resort Checkpoint. So how do you reopen an account with this Checkpoint? To pass the 72-hour Checkpoint, you need to upload your personal information to Facebook for confirmation. Use this only when none of the methods above work. You must enter your exact name and date of birth and attach the ID documents Facebook asks for within 72 hours. If the details match, Facebook verifies them and turns off login approval for you.

Checkpoint with a code sent to your email

How to unlock a Facebook Checkpoint by email

If you choose this option, Facebook sends a code to the email address registered on your account. Open your email, get the code, then enter the digits as requested, as shown in the image below, to verify your Facebook account.

Facebook Checkpoint with latest comment verification

Verifying by latest comment to clear a Checkpoint

To use this method, you must have interacted on Facebook recently, specifically by commenting. The system lists content for you to recall, and you must pick exactly the comments you made earlier. Choose the comments correctly, or Facebook cannot clear the Checkpoint for you.

→ You may also want the detailed steps for “Running Facebook ads“

How to avoid getting a Checkpoint

How to avoid a Facebook Checkpoint

Building avoid a Facebook Checkpoint lock, you can follow these steps:

  • Verify your account or get your ID verified on Facebook: Make sure you have fully verified your personal details on your Facebook account. That includes a valid date of birth, mobile number or email address so Facebook can contact you when needed.
  • Avoid policy violations: Follow Facebook's rules and policies to avoid violations and account locks. Read and understand Facebook's guidelines and community standards so you avoid inappropriate activity.
  • Log in from familiar devices and locations: Use devices and locations you have used before to log in. Facebook may trigger a Checkpoint if it sees unusual logins from a new device or location.
  • Do not add friends carelessly: If you have too many friends and do not know them all, you will likely fail the photo Checkpoint.
  • Turn on two-factor authentication for your Facebook account: This is very effective. The system keeps your Facebook information safe, so a Checkpoint rarely happens.
  • Use a tool to change your IP: To log in to several Facebook accounts without a Checkpoint, it is best to change your IP regularly.
  • Save the browser: When you log in, save the browser so an unfamiliar IP accessing your account does not trigger a Checkpoint.

Facebook Checkpoint FAQ

► Can a birth certificate replace a citizen ID card (CCCD/CMND) to fix a Facebook Checkpoint?

Facebook usually asks for identity verification with a national ID card (CMND or CCCD) to resolve a Checkpoint. A birth certificate is generally not accepted as identity proof on this platform.

In some special cases, if you have no CMND or CCCD, you can contact Facebook support to provide extra information and explain your situation. Facebook will review it and give specific guidance so you can verify your identity and resolve the Checkpoint.

► What should I do if I cannot fix a Facebook Checkpoint?

If you have trouble fixing a Checkpoint, try the specific instructions on the Checkpoint page. If the problem remains, contact Facebook customer support for help and guidance.

► Is a Facebook Checkpoint related to identity verification?

A Facebook Checkpoint is usually about identity verification. When you are locked by a Checkpoint, you need to verify your identity by giving accurate personal information or completing other verification steps. This helps Facebook keep the account accurate and secure.

► Can a Facebook Checkpoint clear by itself?

A Facebook Checkpoint does not clear by itself. When your account is locked, you need to complete identity verification or specific actions to unlock it. After you finish, Facebook reviews the information and decides whether to unlock your account.

Above is a detailed answer to the question of what what is a Checkpoint and how to unlock a Facebook Checkpoint. We hope the article shared above by MONA Media has helped you understand why a Facebook Checkpoint error happens and how to reopen a Checkpointed account quickly, so you can easily run or hire someone to run Facebook ads with the best results on this platform.

Checkpoint FAQ

What is a Checkpoint?
A Checkpoint is a mechanism designed to protect a user's Facebook account from suspicious or unusual activity.
About The MONA Group: Founded in 2016, with 60+ staff, MONA has delivered 14,000+ projects with an 85% client retention rate. MONA provides website design, full-scope SEO, custom software and AI automation solutions for businesses. Consultation hotline: 1900 636 648. Explore MONA SEO services and AI tools at work.
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CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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