18 March, 2023

Can’t Access WordPress on Your Phone? How to Fix It

WordPress is a tool many people prefer for its convenience. However, many still struggle with WordPress because the site often gets blocked, especially on phones. Below, MONA Media will share the causes and ways to fix being unable to access WordPress on a phone. That way you can solve the problem easily on your own.

Causes of being unable to access WordPress on a phone

In Vietnam, people usually use FPT, Viettel or VNPT for internet. Sometimes your phone is connected to wifi but WordPress sites still won't load. The cause is that the site's IP address is blocked by these carriers.

being unable to access WordPress on a phone

How do you fix being unable to access WordPress on a phone?

Change the DNS on your wifi

In quite a few cases, this error can come from DNS which affects how the phone works. The easiest and fastest fix for being unable to access WordPress on a phone is to change the DNS on your wifi. Doing so brings several benefits:

  • You can access WordPress websites easily.
  • Browsing is faster than usual.
  • Strong security features that block sites harmful to your mobile device, and more.
change the DNS

To change the DNS for the wifi you are using on an Android phone, follow these steps:

  • Step 1: Go to Settings, then choose Wifi.
  • Step 2: Tap the i icon next to the name of the wifi network you are currently using.
  • Step 3: In the DNS section, choose Configure DNS.
  • Step 4: Choose Manual, then tap the red icon to remove the old DNS entries. Next, choose Add Server to add new DNS. Specifically, change the DNS to 8.8.8.8 and 8.8.4.4 in turn.
  • Step 5: Finally, tap Save to keep the new DNS you just set.

With these 5 steps, you can fully fix the problem of being unable to access WordPress on an iOS phone. Fixing it on Android works the same way.

Restart your phone

Restarting your phone is a simple action that reboots the system, closes all running apps, and makes the phone more stable and smoother. That is why restarting is a common way to fix being unable to access WordPress on a phone.

Reset router

reset router

The cause of this error may be an unstable network connection, which leads to being unable to access WordPress on your phone. In that case, reset your router to fix it right away!

Switch to 3G/4G

Trouble with your internet connection is one possible cause of being unable to access WordPress on a phone. To fix it, switch to a 3G/4G connection and try WordPress again to see if it is stable.

Clear cache and cached data

To fix being unable to access WordPress on a phone, one effective and easy solution is to clear the cache and cached data. However, on iOS devices you cannot do this directly and can only free up some memory.

Check out How to clear the cache in any browser

clear the cache

Use a VPN

You can also use a VPN on an Android phone or iPhone by setting it up right on the device. It is worth using a VPN to lower the risk of being unable to access WordPress on a phone, since blogs on WordPress are often blocked by carriers.

So, with the ways to fix being unable to access WordPress on a phone shared above, you should be able to do these steps on your own and get into WordPress. If you have any questions or run into any problem, leave a question below and we will answer as quickly as we can.

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CEO & Founder · The MONA

The founder of The MONA built a service company of 60+ staff with 14,000+ projects delivered. Khánh Hùng shares his thinking on building self-running systems, automating a business, and the real lessons behind MONA's projects.

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