18 March, 2023

What is a broken link? What causes broken links?

Quick summary: A broken link (also called a dead link) is a link on a website that no longer works. When a user or Googlebot clicks it, they get an error such as 404 (page not found) or 400 (bad request). Broken links hurt user experience, lower a website's credibility, stop search bots from crawling, and drag down your SEO ranking on Google.

When doing SEO, everyone focuses on keyword optimization, content or backlinks, but it is easy to overlook the “silent saboteur”: the broken link. It sounds small, but the impact is not. A few broken links can hurt user experience, damage your credibility and make Google rate your website lower.

The result? Rankings drop, traffic falls, and the SEO strategy you built up over time takes a serious hit. So what causes broken links, and how do you spot and fix them in time? Find out with MONA Media Read on for the details.

What is a broken link?

Broken links (also called dead links) are links on a website that no longer work. When users or Googlebot click them, they run into errors such as 404 (page not found), 400 (bad request) or other error messages.

To make it easier to picture, think of the links on a website as a chain joining the pages together. If just one link in the chain breaks, the whole experience is interrupted. When a path is cut, users cannot reach the content they expected. They leave right away, time on site drops, and Google rates the website's quality lower.

What is a broken link

This is why broken links do not only hurt user experience; they also directly damage the results of a website SEO strategy.

How do broken links affect a website?

Broken links can degrade user experience and hurt your website's SEO ranking. Finding and fixing broken links is an important part of learn how to do SEO online, which helps maintain your website's quality and performance on search engines.

Broken links reduce your website's reach

Imagine you are using Google Maps to find your favorite coffee shop. If the map gives accurate directions, you get there quickly. But if just one stretch of the route is wrong, you get lost, lose a lot of time and may even give up halfway.

It is the same on a website. A broken link keeps users from reaching the page they want to see. Instead of finding the content they need, they run into a 404 errors and leave straight away. This is not only annoying and trust-eroding; it also costs your website points with Google, directly hurting search rankings and your ability to reach potential customers.

Reduced reach

So do not take broken links lightly. Even a few can put users in a bad mood and affect the process of SEO you project.

Hurts your website's credibility

A website with too many dead links makes users lose trust from their very first visit. When they click a link and only see a 404 error, the first feeling is annoyance, and they leave right away. If this keeps happening, users form the impression that the website is unprofessional and not well looked after, and of course they will not come back.

Worse, when your website's URL shows up in search results but a user has hit an error on it before, they tend to skip it instead of clicking. This lowers your click-through rate, hurts SEO performance and gradually pushes your Google ranking down.

Broken links hurt your SEO strategy

In SEO, Google always puts user experience first. When a website contains many broken links, Google takes it as a sign that the site is not well maintained, so it lowers the quality score and the site drops in search results.

Broken links also get in the way of search bots crawling your site. When a bot hits errors while scanning pages, important content may be missed and left unindexed, which means you lose the chance to appear on Google.

Lower rankings

In addition, broken links interrupt the flow of internal links and backlinks. Links from reputable pages should add trust and strength to your website, but when they are cut off, all of that positive effect weakens.

Hurts user experience

When you search for something, thousands of results appear with links to websites. Nothing is wrong if the links work normally and do their job. But it is a nuisance when you click a broken link. Instead of the result you wanted, what appears is the message “404 – File Not Found”.

These dead links give users no value, leave them annoyed and distrustful, and gradually make them turn away from the website.

Spending tens or hundreds of millions of VND on SEO and your website still is not reaching the top? In fact, many businesses end up in this situation without knowing where the cause lies.

But on a closer look, the website turns out to be full of broken links, 404 errors and a string of small technical problems. These cost the site points with Google, interrupt the user experience and leave its rankings “stuck in place”.

MONA website SEO service

At MONA Media, we know effective SEO has to start from a solid technical foundation. With more than 10 years of experience, we are confident working with you to deliver SEO services a well-structured SEO plan that wins top Google rankings.

  • Research and optimize content around user behavior

  • Audit and fix technical SEO issues from page speed and URL structure down to the smallest broken link

  • On-page SEO optimization for every page, category and article

  • Building a detailed SEO Offpage trusted, tightly connected

  • Clear, detailed reports showing which articles have been optimized and which pages still have errors, so you can follow all progress and always know what your SEO is delivering.

If you want a website that is user-friendly, meets Google's criteria and grows sustainably, CONTACT US with MONA to get advice and start a full SEO campaign that takes your website to the front of Google.

Why remove broken links from your website?

Broken links may look like a small error, but they seriously affect both user experience and SEO performance.

remove broken links

So removing broken links should be seen as an important part of website optimization, in order to:

  • Improves user experience: People visit a website to find information. When they hit a broken link, they are interrupted, cannot find the content they need and easily get frustrated. Over time they will not want to come back.
  • Build credibility and professionalism: A website that runs smoothly with few errors makes a better impression and gradually builds trust and credibility with visitors.

  • Support more effective website SEO: Google values websites with a clear structure and working links. Broken links, on the other hand, interrupt bot crawling and hurt indexing and search rankings.

  • More organic traffic: When the experience on your website is good, users come back or share it with others, which helps grow organic traffic organically and sustainably.

  • Lower bounce rate: Broken links are one of the main reasons users leave a page early. Removing them keeps users on your site longer, improves time on site and lowers the bounce rate.

Fixing broken links does not only keep your website running smoothly; it also helps build a credible brand image and supports a structured full-scope effectively. 

With the goal of sustainable growth in software, Woku Shop worked with MONA on a comprehensive SEO strategy. Our team started by optimizing the whole website, from layout structure, URLs, menus, meta tags, load speed and responsiveness to fixing broken links, making the site friendly to both users and Google.

Next, SEO onpage was carried out in detail for each category and article, together with tight internal linking to raise quality scores and improve search rankings. After 4 months we achieved impressive results:

  • 91% keywords in the Top 20
  • 53% keywords beating the Top 5 KPI

case study seo web

This shows what a well-structured SEO strategy can do: it not only gets a website to the top, it creates real value and lifts the digital brand. Read the full case study of the work between WOKU x MONA .

Common causes of broken links on a website

Broken links are a common problem and have a big effect on both user experience and SEO performance. So what causes broken links?

causes of broken links

Here are common reasons your website may have broken links:

  • Changes to site structure or URLs: When you edit URLs, rename folders or rebuild the page structure without updating old links, those links no longer lead to the right place.

  • Deleted or moved content: If you delete a post or page while links to it still exist elsewhere, they become broken links. Moving content without a redirect causes the same error.

  • Mistyped URLs: A small typo, a missing character or an extra space in a link can also stop it from working.

  • Destination page no longer available: The page you link to may have been deleted, redirected, hit a technical error, or started requiring a login or payment, so users cannot reach it.

  • Expired links: Some links are only valid for a limited time, such as links in email marketing, promotions or temporary document sharing. Once they expire, they break automatically.

  • Changed access permissions: Content that is hidden, made private or limited to a certain group of viewers also makes the links pointing to it invalid.

  • Firewalls or blocked access: Some links are blocked by a firewall, content filter or security system, so users in certain regions cannot open them.

  • Links to temporary content: Links to login sessions, shopping carts or personal data are often unstable and easily become broken links after a short time.

  • Errors on third-party websites: You cannot control content on other websites. If they change a URL, delete a post or shut down, the links you point to them break immediately.

Broken links can appear from the smallest changes. So checking and updating your links regularly is something you cannot skip if you want your website to stay stable and friendly to both users and search engines.

That is all the information about the problems you can run into with Broken Link that MONA Media that we wanted to share with you. After reading this article you should have no more questions about links that return no result or redirect to another website. If you would like to learn more about MONA's SEO services, contact us for support and advice, detailed SEO quote with full details.

Slow pages, constant 404 errors and clumsy navigation quietly drag down your SEO rankings without you noticing. Technical optimization such as 301s, 404s, load speed and a clear structure not only improves user experience; it is also the foundation for keywords to reach the top and stay there. Watch the video “4 Core Factors That Get Your Website to the Top of Google” to learn how to optimize keywords naturally, tied to effective technical work, without wasting effort.

FAQ

How do broken links hurt SEO?
Broken links make Google rate your site's quality lower and stop bots from crawling it, so important content is not indexed. They also break the flow of internal links and backlinks, which pushes search rankings down.
What causes broken links?
Common causes include: changing the URL structure without updating old links, deleting or moving content without a redirect, mistyped URLs, destination pages that were deleted or went offline, expired links, changed access permissions, and third-party websites changing their URLs.
About The MONA Group: Founded in 2016, with more than 200 staff, MONA has delivered 14,000+ projects with an 85% client retention rate. MONA provides website design, full-scope SEO, custom software and AI automation solutions for businesses. Consulting hotline: 1900 636 648. Explore MONA AI Agent suite and MONA SEO services.
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CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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