Procedure for registering a website with the Ministry of Industry and Trade, A to Z

Many business owners sit in front of the online.gov.vn portal for a whole evening, opening each section and closing it again because they do not know where to start. Registering a website with the Ministry of Industry and Trade sounds simple, but one wrong step gets your file sent back and you start over. MONA Media will walk you through the full set of documents and every step from A to Z, following the rules currently in force.

Why Ministry of Industry and Trade registration so often goes wrong

On paper, the steps look neat. In practice it is another story.

Most people who do it themselves hit the same few mistakes. They confuse notification with registration and declare the wrong type. They miss one kind of document and the file is returned. Their website lacks the mandatory policy pages and is not approved.

Every mistake means starting over. Some people lose a whole month just resubmitting the same file.

Understanding the procedure before you begin is the only way to avoid wasted time. We split this part into two blocks: the documents to prepare, and the steps to take.

Documents to prepare when registering a website with the Ministry of Industry and Trade

The documents differ depending on whether your website falls under notification or registration. Classify it correctly first, so you do not prepare too much or too little.

Documents for a website under NOTIFICATION

Applies to e-commerce websites with online ordering. The file is fairly light:

• Details of the business or individual that owns the website: full name, tax code, address, email, phone number.
• The official domain name of the website.
• The website already has all the mandatory policy pages before you submit the notification.

Documents for a website under REGISTRATION

Applies to websites that provide e-commerce services such as trading platforms, auctions and online promotions. The file is much heavier:

• Application to set up a website providing e-commerce services.
• A certified copy of the establishment decision, business registration certificate or investment license.
• A service plan that clearly describes the operating model and each party's responsibilities.
• Operating regulations for the website.
• Sample service contracts and agreements with the merchants, organizations and individuals taking part.

Mandatory policy pages for your website

This is the part people forget most, and the top reason files get returned. Before you submit, your website needs:

• Purchase guide and transaction process.
• Customer information privacy policy.
• Return and refund policy.
• Shipping and delivery policy.
• Payment methods.
• Full owner information in the footer.

Steps to register a website with the Ministry of Industry and Trade

Everything is done online on the online.gov.vnportal. Follow these four steps.

Step 1: Create an account on the Ministry of Industry and Trade portal

Go to online.gov.vn, choose register, fill in the form and submit. For the registrant type, choose Merchant (Thương nhân) if you are a business. The account is usually based on your company tax code.

Step 2: Wait for account confirmation

Within about 3 working days, you get a reply by email. If the information is complete, you receive a login account. If something is missing, you must add it and resend.

Step 3: Declare your website type and submit the file

Log in and choose the correct section, Website Notification or Website Registration, depending on your case. Enter the information in the form, attach scanned copies of your documents, then submit.

Technical note: keep attachments under 2MB, avoid special characters in file names, and use the image format the system requires.

Step 4: The Ministry reviews and returns the result

Within a few days to a few weeks, the agency reviews and replies. If the file does not pass, you fix it and declare again at step 3. If it passes, you receive the logo and link to place in your website footer.

To see the total time from submission to result, read how long Ministry of Industry and Trade registration takes.

Adding the Ministry of Industry and Trade logo to your website once approved

Getting the result is only half the job. You must place the confirmation logo in the footer so customers can see it and trust you.

The red "Đã thông báo Bộ Công Thương" (Notified to the Ministry of Industry and Trade) logo, with a link to the government portal, must be inserted in the website footer. When a customer clicks it, the link must lead to the Ministry's confirmation page. Putting the logo on the wrong link, or faking the logo, is a separate violation.

Do it yourself or hand it all to MONA

By now you can see that the procedure is not hard, but many details are easy to trip over. A file missing a policy page or one wrong choice of type is enough to drag things out for a month.

Business owners should not spend their evenings digging through government forms. Leave that to a dedicated team.

MONA Media has built websites since 2016, has worked with over 14,000 customers, and handles Ministry of Industry and Trade registration regularly. Because we build websites, we can add the policy pages right away, assemble the right file for your case, submit the declaration, and follow it through until the logo is on your site.

You do not have to touch any of the complicated process above. We do it all from start to finish, and you just wait for the result.

If you want to hand this procedure off completely, see your Ministry of Industry and Trade website registration end to end from MONA, or call 1900 636 648. And if you are building a new website, build it right from the start with website design services in Ho Chi Minh City so the registration step is a breeze later.

Whether to do it yourself or hire someone, read more in registering yourself or hiring a Ministry of Industry and Trade registration service.