18 March, 2023

What Is Branding? A Complete, Detailed Guide to Branding

Content
Quick summary: Branding is the process of building and developing a brand, shaping the values, image and role of a business in customers' minds.

Today it is not only big brands and industry leaders that need branding. Demand for brand planning and brand marketing services is growing very fast. So What is branding? How does it affect a brand's growth? Join MONA Media to find out in the article below!

Definition: what is branding?

Understanding what branding is

Branding is the process of building and developing a brand, shaping the values, image and role of a business in customers' minds. The goal of branding is not just to leave a strong mark but also to evoke emotion and build a lasting relationship between the business and consumers.

When learning what branding is, there are 3 important concepts you need to know: Brand, Branding and Brand Identity.

  • Brand is the brand, meaning the reputation and image of the business in customers' eyes.
  • Branding covers every activity involved in building and developing a brand, from brand positioning and identity creation to marketing and communication.
  • Brand Identity (A brand identity) is the set of elements such as logo, colors, typography, imagery… that give a brand a distinctive look, easy to recognize on every platform.

A common question when it comes to branding: “Should I focus on a personal brand or a company brand?” The truth is both can run side by side, and personal branding can even cost much less. Watch the following video to understand this approach better.

What is the purpose of branding?

An effective branding campaign helps a business gain long-term benefits, from greater recognition to a stronger market position. Below are the main purposes of branding, contributing to the overall growth of the brand.

Building an emotional connection with customers

Building a brand strategy is like an emotional thread connecting the brand and its customers. When potential customers see a brand, they may be impressed, but for them to truly stay, a deeper connection is needed. 

Branding also creates emotional touchpoints in every experience, from logo design and colors to the way the brand talks to customers. Once there is empathy, they not only buy but also willingly recommend the brand to many others.

Nike's emotional connection with customers through branding

For example, look at how Nike built its branding. Rather than simply selling shoes or sportswear, they convey a spirit of pushing past limits. The slogan “Just Do It” has become an inspiration that drives people around the world to pursue their goals with confidence.

Raising brand awareness and recall

You need to understand the difference between brand recognition and brand perception. Brand recognition is the visual marks such as a logo, colors or a slogan, while brand perception is how customers remember and feel about the brand.

Brand perception does not appear on its own; it has to be built through imagery, messaging and content that win customers over from the first contact.

For instance, Vinfast cleverly used the element of “a Vietnamese brand” in its branding to stand out and attract customers' attention. They emphasize contributing to the growth of Vietnam's automotive industry, creating jobs and raising the country's standing internationally.

Getting the most out of word-of-mouth marketing

In fact, a clearly positioned brand that creates positive emotions in customers' minds is the “spark” that triggers word-of-mouth advertising. When a brand builds a meaningful story, customers tend to share it naturally, becoming valuable word-of-mouth “ambassadors”.

The FOMO effect in building the Dyson brand

A typical example is Dyson. When it comes to vacuum cleaners or hair dryers, many people immediately think of this brand. Stories about product quality and refined design details, spread through each recommendation, are the most natural marketing channel, helping Dyson grow its customer base sustainably without paying extra for advertising.

Ensuring a consistent user experience 

Branding helps a business create a consistent user experience, from imagery and messaging to how the brand communicates with customers. When every touchpoint is aligned, the brand becomes easier to recognize and leaves a stronger mark in customers' minds.

For instance, the Fahasa bookstore chain always maintains a clear brand identity through its signature red, with stores that are consistent in display and shopping experience. Whether customers visit a store in person or shop online, they still feel the professionalism and friendliness Fahasa offers.

Increasing customer return and loyalty rates 

When a brand is clearly positioned, conveys consistent messages and delivers a good experience, customers easily feel attached and trust it more. That trust is the foundation for turning potential customers into loyal ones. They not only keep buying but also become brand advocates, sharing their experience with family, friends and colleagues.

A community of loyal customers is what helps a business grow sustainably, lower the cost of finding new customers and create stable revenue. That is why investing in solid branding is a long-term strategy every business should aim for.

Biti’s “Đi để trở về” (Go to return) campaign

For example, Biti’s once struggled to compete with imported shoe brands. But branding through the campaign “Đi để trở về” (Go to return) helped them build a loyal customer base, hitting the psychology of people who love to explore but always turn back toward family. 

Creating a distinctive highlight for the brand

Among hundreds of competing brands, branding is how a business creates its own special mark in customers' minds. When a brand has a clear personality and a distinctive style, customers easily recognize and remember it.

For example, when it comes to soft drinks, many people immediately think of Coca-Cola thanks to its strong branding strategy. From colors and packaging to emotional campaigns, the brand has built an image tied to refreshment and joy. As a result, despite many competitors, Coca-Cola holds its position in the market thanks to outstanding branding.

Strengthening the bond between customers and the business

To build effective branding, a business needs to create a close connection with customers. This starts with a deep understanding of their psychology, preferences, behavior and the real motivations behind purchase decisions. When a brand is in tune with what consumers want, attachment and loyalty grow stronger.

Communication campaigns play an important part in creating an emotional mark, helping customers not only recognize the brand but also feel it in their own way.

Starbucks branding

Among these, it is worth mentioning Starbucks. Besides selling coffee, this brand builds a lifestyle where every drink is tied to a personal experience, helping customers feel a special connection and meaning. These values help the brand keep a lasting relationship with consumers and raise its recognition and market position.

Contributing to revenue growth

The ultimate goal of branding is still to build customers' perception of and feelings about the brand. When a brand is strong enough, customers are willing to pay more for its products because they trust the value they bring. 

A typical example is the advertising campaign AirPods Pro 2 introducing Apple's hearing aid feature. The brand released a TV commercial telling the story of how technology can connect people and help those with hearing loss enjoy a fuller life. This was clearly an idea that made a strong impression on consumers, reinforcing their trust in the brand's value and in turn driving sales.

And all these complex steps are streamlined with Branding Marketing services by MONA Media.

MONA Media Branding service

With more than 8 years of research and work with partners in Vietnam and abroad, Branding Marketing services by MONA delivers a complete solution, helping businesses solve every branding problem, such as:

  • Lack of expertise in brand development direction
  • The cost of managing a marketing team
  • No marketing execution plan yet
  • …

In detail, MONA's Branding Marketing service brings benefits such as:

  • Building a complete identity kit: brand positioning through logo design and marketing materials such as banner design, poster design services, flyers, signage…
  • Aligning all brand identity elements for the business
  • Brand PR articles in the top 10
  • Running effective marketing strategies
  • A variety of photo and video packages to build a professional brand image, such as: Corporate photography, business portrait photography,…

And many other benefits, along with a range of service plans suited to today's types of business. Why wait? Get CONTACT US in touch with MONA via the hotline 1900 636 648 for a consultation and a quote for personal profile photography as well as MONA's other Branding Marketing services, in the clearest detail!

Please contact us using the information below:

  • Hotline: 1900 636 648
  • Email: info@themona.global
  • Address: 1073/23 Cach Mang Thang 8 Street, Ward 7, Tan Binh, Ho Chi Minh City

Overview of branding and brand identity

Over Branding, building a brand identity kit matters most. At the same time, without Brand Identity you will not know what to advertise or how to position yourself.

However, building a brand identity involves many other components, such as colors, typography, writing style… Once defined, all these elements are gathered into a “Branding guidelines” for the brand, applied across every aspect.

For details on the elements of branding guidelines, read on with MONA below.

Logo

When building a brand, the logo is one of the top and most important priorities. The logo is seen as the face and the identifying mark of every brand. Just by looking at the logo, people immediately remember your brand's name, field, products, origin…

So a business should invest in designing a strong logo that reflects who it is and sends the message it wants.

Logo Mona Media

MONA Media logo

A famous recent example of “heavy” investment in a logo is Xiaomi. The Chinese technology group was willing to spend 2 million yuan (about 7 billion VND) to redesign its logo. Other global giants such as Google, Facebook, Amazon… also regularly update their logo designs to keep up with trends and make their branding strategy more effective.

Looking at Vietnam, Viettel was also willing to give up its traditional two-color blue and orange logo (with the legendary slogan “Hãy nói theo cách của bạn” (Say it your way)). Viettel repositioned its brand with a more modern red logo and a new slogan that better fits its mission of “Kiến tạo xã hội số” (Building a digital society).

Logo design when building a brand

In some cases, companies have to switch to a new logo completely different from the old one to make their branding more effective. History has quite a few such cases, the most typical being Nokia. When it was founded, Nokia was an industrial wood pulp and paper manufacturer. So Nokia's logo had nothing to do with the symbol you see today. After restructuring and moving into the technology market, Nokia “went big” and changed its logo entirely.

Switching to a completely new logo wipes out all the brand awareness built by the previous logo. However, if it is the right move, as it was for Nokia, companies confidently go ahead.

→ See also: Logo design services

Form & Shape

The logo is one specific aspect of form and shape in brand identity. Form & Shape studies the shape of the logo and the style it should have to suit the brand.

A logo can be designed in forms such as circles, squares, triangles and asymmetric shapes. Each form can give the logo, and the brand in general, a different feel and personality.

Beyond shape, form & shape also covers how the logo is designed, the drawing style and the images depicted. A logo can send a professional, strong message or a simple, friendly one, or a cheerful, energetic one…

Colors

Besides the logo, color is one of the most important factors in building a brand. Each color makes users associate different qualities, which helps convey the brand's message.

Choosing colors to build a brand

In addition, the brand's main color can also affect the logo's color. That is why the logo and colors should be developed together at the same time. Choosing a logo and color combination that fits and reflects the brand's personality and message is the first problem to solve in a branding strategy.

You can see the meaning of each color in detail below:

Red

Red is the warmest of all common colors. That is why when red catches the eye, users feel a strong energy and an intense vitality.

It is no coincidence that most soft drink and energy drink brands in the world use red or other warm colors as their main color. For example, Coca-Cola, Pepsi… have red logos and main colors, while energy drink brands such as Sting, Samurai… all use red packaging.

Orange, yellow

Less intense than red, orange or yellow reflects a friendly and energetic personality. It also conveys optimism, cheerfulness and positivity.

Brands that use orange or yellow as their main color include energy drink makers such as Red Bull, Fanta… as well as online marketplaces such as Shopee, Lazada, Amazon, Alibaba, and tech companies such as TGDĐ (Thế Giới Di Động), Xiaomi…

Green

It is easy to see that green symbolizes closeness to nature and environmental friendliness. Companies and brands related to the environment, food and agricultural products often use green. Bách Hóa Xanh, Tropicana, Animal Planet… are typical examples of using green in branding.

Blue

Psychological studies show that blue gives a feeling of trust, credibility and sincerity to viewers. That is why blue is also a very popular color among brands.

Facebook, Twitter, Vimeo… chose this color to convey the message of a safe, friendly and trustworthy social network. Computer maker HP, drug maker Pfizer and the US bank JP Morgan… also use blue logos to show credibility and reliability in their products.

Purple, pink

Dreamy colors such as pink and purple symbolize creativity, fun and playfulness. Companies focused on creativity or targeting young people and children… often use pink and purple to express their personality. Examples include Yahoo, T-Mobile, the candy maker Welch’s, the Barbie doll brand…

Website

In real life, a brand is represented by its headquarters or branch offices. Likewise, a brand also needs a representative on the internet. That is the website; like the logo, the website is also a face of the brand. A website can help position your brand and reflect all of its personality and messages.

Building a website

The most typical example is the website of Thế Giới Di Động. The overall yellow of the website fits the logo perfectly, along with the young, positive and friendly message of a mobile retail brand. Just seeing a yellow website selling smartphones makes us think of TGDĐ right away.

Similarly, big brands all have a main color and design that make users think of them immediately. It is fair to say the website is truly an essential part of a successful branding campaign.

Today there are many tools for building a complete website. But tools or providers with very “cheap” prices usually use ready-made sites with interfaces shared by many other businesses. Designs like these cannot express your brand's own personality; only providers that write the code to build the site can meet the requirements you want.

That is why MONA has put a great deal of dedication into building Professional website as an all-in-one package, helping businesses own a website done right, from interface to features.

Each website is designed individually by the MONA Media team to reflect the spirit of the brand, while integrating various features and technologies for professional website design. In addition, the website is SEO-ready, responsive on every device and delivers the smoothest user experience. Call HOTLINE 1900 636 648 now for advice on the website solution that best fits your business.

You can see some of the website design projects MONA has had the chance to work on for businesses here!

See more photo and video projects

Product packaging

If your business sells physical products that need packaging for shipping, product packaging design is also extremely important.

For any product, packaging is the first thing that catches a customer's attention. That is why aesthetics must always be the top priority in packaging design. When packaging is attractive and the design is striking, users will always favor it. Even for online businesses or low-cost products, packaging raises the value of the product being sold.

Many negative reviews on online marketplaces are about unprofessional packaging: dented or torn cartons, unglued boxes, sloppy or overly complicated taping that makes unboxing hard… There are countless packaging issues that can give customers a bad experience and lead to bad reviews of your brand.

Designing product packaging

So you should invest in making product packaging really polished, then produce a set of professional product photos to win users over. However, to be even more effective, brands today often brand their product packaging too.

So instead of a plain carton with a paper label, you should invest in packaging printed with the brand's logo and slogan. It should also be made from a material other than carton to feel more professional and invested. Inside the box, include business cards, a thank-you note or vouchers/coupons for the customer.

This is a tactic many successful brands have used to build effective branding. Just by looking at the packaging, users see the brand's investment, care and professionalism. A thank-you note and promotional vouchers inside make unboxing more delightful for customers.

If your brand has no physical products and needs no packaging, you can replace it with a newsletter. A letter thanking customers for trusting your product or service gives them a positive experience and makes them more likely to become loyal customers.

Business card

A business card is a card carrying your company's contact information. It is also a very effective promotional flyer if you know how to use it. You need to apply your branding guidelines to your business cards as well to maximize PR and brand positioning.

Today, branding can be done through many channels such as television, press, advertising or even social media. Especially with the growth of social media, many businesses are choosing to build their brand through short videos on TikTok. By using the enormous reach of this platform in branding, a brand can raise its recognition without spending too much on other traditional channels.

If your business is still struggling to build a business TikTok channel that converts, MONA will help you do it. From market analysis and identifying potential customers to planning a solid strategy, MONA will help you create quality videos that attract engagement and grow brand recognition sustainably.

Professional TikTok channel building service at MONA Media

When you choose The TikTok channel building service at MONA.MEDIA, you get:

  • Creative, on-trend content: MONA creates videos that both keep up with trends and show the brand's true personality.
  • Effective channel optimization: Making sure videos reach the right audience so your TikTok channel grows steadily.
  • Strategies to grow engagement and followers: Using methods such as working with KOLs, running minigames and challenges to attract organic follows and engagement.
  • Custom scripts: Every brand is a unique story, and MONA will help you tell it in the most memorable way.
  • Detailed reports: Tracking performance and providing regular reports to adjust the strategy effectively.

MONA knows how to turn TikTok into a powerful branding tool, helping your brand shine while creating real conversion value. Click the image above for a consultation and a detailed quote!

With this article, we hope you now have a general understanding of the concept What is branding, the importance of branding and the main components of a brand identity kit. Branding is a truly broad field, and the work involved goes beyond what is covered in this article. Contact MONA Media for advice on brand positioning strategy in the most suitable and effective way.

→ You may be interested in:

Frequently asked questions about branding

What is branding?
Branding is the process of building and developing a brand, shaping the values, image and role of a business in customers' minds.
About The MONA Group: Founded in 2016, with more than 200 staff, MONA has delivered 14,000+ projects with an 85% client retention rate. MONA provides website design, full-scope SEO, custom software and AI automation solutions for businesses. Consulting hotline: 1900 636 648. Explore MONA SEO services and AI tools at work.
About the author

CEO & Founder · The MONA

Founder of The MONA, who built a services company of 200+ staff with 14,000+ projects delivered. Khánh Hùng shares how he thinks about building systems that run themselves, automating a business, and the real lessons from delivering projects at MONA.

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