The story of MONA adopting new technologyTO RETURN TO THE ORIGINAL DREAM

MONA's complete overhaul: how a 250-person company transformed itself in just 60 days

In just 02 months short, EXPLOSIVE GROWTH in all 03 most important metrics of a business.

  • REVENUE shot up. Every business metric grew remarkably, from the number of leads and qualified leads to the number of projects, deeper deal cycles, and most important of all, Sales.
  • COSTS dropped sharply. Cumbersome, complicated steps were completely replaced by a full OS Automation suite, cutting every COST (not even counting opportunity cost) sharply.
  • Core staff satisfaction. The people who do the real work , capable, quick and hungry to learn, are all NOT TIRED FROM WORK, but TIRED FROM HASSLE: cumbersome procedures, slowness, lack of cooperation, bureaucracy... All of it ended after just 2 months, bringing back the fresh yet familiar air of a highly specialised company from its startup days.

To business owners and managers: the story of MONA 2.0.

Read the rest of the story
MONA MONA Sales OS running Today · 147 automated tasks
Gấu CườiCaught a lead at 2 a.m., replied and held stock for the customerjust now
Legal 3.0Finished quote #BG-2048 + presentation slides, sent to the client2 min
Dê CườiClosed order CFC-02, checked inventory and pushed it to shipping6 min
Gấu WebmasterUpdated the July promotion banner on the client's home page11 min
🌙 Every owner's dream

Think back to the early days, when your company was full of people doing real work

Almost every owner starts a business from their own expertise. You made the first product with your own hands, sat with the first customer yourself, and stayed up at night fixing every small bug.

Back then the company had only a few people. But everyone in it created real value. Nobody needed a meeting to prove they were busy. No middle layers, no bureaucratic departments, no seats filled just for show. Everyone could see each other's work, shared the same drive, and believed in the same thing.

That was when your company was at its best. And deep down, you have always dreamed of getting back exactly that feeling. A company full of people doing real work.

A company where every morning you only see people discussing solutions and improvements, laughing together over silly ideas for new products, instead of a company where even borrowing a tissue needs a procedure.

But throughout history, very few companies have grown without also bringing: BUREAUCRACY.

These aren't illustrations. This is our real photo album. The people doing real work, from the very first days.

MONA in the early days, 2010
2010A group of friends in the trade, truly passionate
MONA's first office, 2016
2016The first office, pulling all-nighters together
The MONA team, 2017
2017And the team just kept growing

We can't stay a passionate little team forever, either. We want to develop, to grow. But:

As sales grow, projects multiply and clients increase, things gradually slip out of control

Every company, every “group of friends”, once it grows to a certain size, sees things slip out of control. We become the thing we hate most.

Nobody means to. It is the unwanted price of growing.

“Someone has to do that job, no matter how small or easy it is.”

As the company scales and clients pile up, it is natural to have a lot of specialist work to do. But the “small, 5-minute tasks” multiply too, and at some point we have to hire people to do those “5-minute jobs”.

So you have to hire more. You have to create positions and departments that, honestly, did almost nothing at first. Either the workload was too small for one person, or the skill level was too low to call it a profession.

Then those half-baked seats start to mutate. People without enough work go looking for other work to look important. People without the ability to create value create processes, create meetings, create factions. Bureaucracy grows. Office politics grows. The quiet toxicity you feel every morning grows along with it.

You see it all. You're frustrated. But if you pull it apart, work stops.

And then the office fills up with office zombies
They create no value, but they're very good at surviving. You'll recognise some of these.
🎭

The busiest person in the room

Always stuck in a meeting, replying to messages at eleven at night so everyone sees how dedicated they are. Ask at the end of the month what they produced, and they can't name a single thing.

🧨

The number one drama maker

Can't make a single product, but picks at colleagues' mistakes, stirs up the group chat, builds a faction. Uses the busyness of causing trouble to hide the fact that they do nothing.

🗝️

The hostage holder

Clings to a piece of process, a relationship, a password. Not to do better, but so nobody can replace them.

🛡️

The process gatekeeper

Invents forms, adds approval steps, makes every task pass through their hands. Then calls that obstruction quality control.

🗣️

The most enthusiastic speaker

Talks the most in every meeting. When the deadline comes there's always a reason, and the reason is always in another department.

🪑

The untouchable

Has been around so long they've become a founding figure. Hasn't got any better in years, but the whole company quietly understands nobody can touch them.

In fact, the most serious problem is that Zombie don't just live in their own little kingdom. They can SPREAD to the people who do the real work , forcing us to find many more patchwork fixes to deal with it.

↗↘ Two roads in opposite directions

Machines and people doing real work go up together.
Office zombies go down.

The road up

Machines + people doing real work

Always getting better
  • The further they go, the better they get. Each generation of machines is stronger, asks for no salary, takes no offence and forms no cliques.
  • Real people add another layer of skill with every project.
  • Side by side, the two forces multiply each other.
The road down

Office zombies

Always getting worse, dragging the whole company down with them
  • The further they go, the worse they get. Staying longer doesn't make them better at their craft, only better at tricks.
  • Dodging work more cleverly, shifting blame more smoothly, forming tighter cliques.
  • And they drag the whole company down with them. One zombie breeds second- and third-generation zombies.

If we keep maintaining and feeding Office zombies then of course things only get worse. And on the old road, there really is NO WAY OUT.

The old road has no way out; this is a chronic disease every business catches.Fortunately, we NOW HAVE A NEW ROAD, this year in 2026.

The dream of returning to the time when the company was made up only of people who really do the work and love what they do. While still handling a large workload, many clients and big sales at MONA's scale.

This dream is now possible

20.04.2026

MONA has pressed the button on a full, decisive rollout, with no stepping back and no turning around.

Are you curious about the day we decided to change, and what was special about it?

Learn about 20/04/2026 →
⚙️ How automation works at MONA

We split the company into two halves. And handed both to machines, all the way.

One half finds clients. The other half does the work for clients. Click each AI staff member to see what it does.

Half 1 · The sales department running itself on MONA Sales OS

Strengths
What clients & owners see

Half 2 · The delivery side. Machines do most of it, people own the architecture.

We don't let one AI do everything. This is a set of craftsmen running methodically and in sequence, each with one job, and MONA's specialists design the architecture at the head of every project.

SEO Agent

Research, cluster building, writing and technical optimisation, almost fully automated.

Media Agent

Web, design, content. Machines propose, human eyes choose and refine.

Software Agent

Reads the whole project, writes code, runs tests itself, catches bugs itself and fixes them until they pass.

▸ Each stage is clearly divided: which part people do, which part machines handle. Click to collapse.

SEO+99%
seo-agent · machines handle almost all of itrunning
→ analysed 1,240 market keywords
✓ extracted 18 content clusters · built the link map
✎ wrote "Full-scope SEO services" · 1,870 words
✓ on-page optimisation: title · meta · 12 internal links
↑ backlink #44 placed · rank: 8 KWs into the top 10
✓ edits title/meta directly on the website
People keep
  • Approve the big strategy.
  • Decide a few brand-sensitive points.
Software & websites+70%
dev-agent · machines handle itrunning
→ read the client's entire project repo · 1.4k files
✎ wrote the payment module + built the landing page
▶ running 142 tests … 3 fail
✓ caught bugs, fixed, re-ran · 142/142 pass
✓ generated technical docs + security scan
People keep
  • Design the system architecture.
  • Make the big technology decisions.
  • Final review before delivery.
Design & video production+60%
People lead · more than half
  • Define the idea.
  • Guide the machines to design in the right style.
  • Provide the creative ideas for machines to follow.
  • Sign off with an aesthetic eye and brand taste.
media-agent · machines followrunning
→ received the brief + idea from the art director
✎ developed 6 layout options
✓ generated 24 images · edited video · cut and assembled
✓ added subtitles + produced quick variants
⏸ waiting for people to choose & refine to brand taste
Marketing / ads / content platforms+50%
People lead
  • Come up with the hook.
  • Come up with the USP and big idea.
  • Set the brand direction and voice.
  • Decide the budget.
mkt-agent · machines followrunning
→ received hook + USP + budget from people
✎ rolled out multi-channel content to the brief
✓ wrote ad copy + social posts
▶ running the campaign · A/B 4 variants
↑ report: CTR +18% · CPL −22%
🎬 See it for yourself

MONA using AI: real videos from inside the company

Not simulations. These are MONA agents actually running every day.

MONA's team of hundreds of AI Agents at work
Gấu Cười catches hot leads and hands them straight to sales
Dê Cười closes orders, and customers don't know they're chatting with AI
AI Legal: no more cash flow stuck waiting on legal
Gấu Pháp Chế: legally sound quotes, self-corrected, initialled
Gấu Phỏng Vấn: AI hiring account staff with real scenarios
The whole pipeline from sales to legal running in the background
The Account department running with AI in the background
⚡ The biggest shock isn't in the numbers

It's in us.

MONA before

  • A heavy company.
  • As it grew, bureaucracy grew with it.
  • It had been a long time since the leaps of the early startup days.
60
days of renewal

MONA 2.0

  • Dynamic and lively again.
  • The startup spirit of the early days.
  • New products, new technology and new discoveries every hour.

MONA has rolled it out successfully for itself. MONA is starting to roll it out for its “closest” clients. And MONA will roll it out for you.

🪜 Four levels of automation

Most businesses are stuck at the two lower levels. And usually don't know they are stuck.

AI doesn't create automation on its own. At the lower levels, AI is just an analysis machine sitting idle. It only runs when it's fed data. And the one feeding it, the one running around it, is still you.

The loop at the lowest level of AI use
You actually have to enter data into each separate AI tool yourself and sit waiting, then repeat it, then move to a new tool and repeat again.
🧑‍💼
01
You ask the question yourself
→
🔍
02
Gather the data yourself, hunting here and there
→
🤖
03
Give it to AI, it analyses and returns a result
→
🧠
04
Figure out yourself what to do next
→
🛠️
05
Open another tool to do it
→
🔁
06
Feed in the data yourself again, repeat from the start
You are the wire connecting every tool. AI only analyses the middle part, when it's fed. The more tools, the more tired you get.

The levels of AI adoption

01
The curious

Tinkering

Tries ChatGPT, asks a few questions to see. AI is like a new toy: fun, but scattered, not yet touching the company's real work.

02
The loop carrier

Skilled with tools

Uses AI very well, sharp prompts, knows which tool fits which job. But still runs that whole loop above by hand. Better, and also more tired, because the person is still the brain connecting everything.

03
The no-code patcher

Temporary glue

Connects a few tools with Zapier or n8n to automate one segment. It does save effort. But as soon as the business grows or changes, the connections break and someone has to patch them again. Patchwork automation.

Read more: automation with patchwork tools (n8n) & MONA's DataFly OS automation software →
04
The self-driving machine

Native: what MONA is rolling out

The machine runs that entire loop by itself, from start to finish. Custom-written software, a closed pipeline that closes its own loop, with a person at the wheel and full visibility. You just receive the results and make the big decisions.

01↗04

Hiring MONA for automation means jumping straight from the lowest level to the top. You don't need to crawl through each level, or master that exhausting loop.

Jump straight to level 4 with MONA →
💬 Two honest words for the person at the wheel

Advice for CEOs

01

Be decisive

Once you see the road, commit to it. Half-hearted automation is the most expensive kind. If you choose AI, go all the way; don't try it for show and quit halfway.

02

Solve new problems, don't turn back

The old problems of management, systems, structure and old people are all chronic diseases. You think you can solve them, but years later they are still there. A new road brings new problems too, but don't be afraid. New problems get solved, and quickly. Turning back to the old way means frustration for the rest of your career.

MONA AI Agent bear 🤖 Your turn

Roll out a full AI automation system, so that people who are skilled and do real work can shine.

We went first, stumbled first, and finished building that machine for ourselves. Now we're bringing that same machine to you.

1900 636 648
Book a conversation with MONA →
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