Richell (SINCE 1960)
A Japanese group with 64+ years of experience making mother & baby, pet and home care products
Founded in 1960 in Japan, Richell has become one of the leading groups in baby products, household goods and health care products, with 10 branches worldwide, 30,000+ products and 377+ experienced staff.
One of the 12,000+ standout clients
of
Working with a Japanese group with more than 60 years of history to bring its mother & baby and pet health care products to more
Vietnamese consumers
Richell has more than 10 branches around the world and a rich, diverse product range across many fields.
In 2022, Richell decided to expand into the Vietnamese market, starting to reach consumers at scale through a website.
Richell decided to work with MONA Media to design a product showcase website to grow revenue and bring the best quality products to customers.
Reaching every customer on every device
with a responsive website
A structured website design process
leads to the best possible result
Promoting the brand and growing retail revenue from the website
Our goal was to create a product showcase website that helps
Richell's customers:
- Easily find detailed product information without visiting a store.
- A user-friendly interface.
- Products linked to e-commerce marketplaces.
Helping Richell save time and staffing costs:
- The website links automatically with the management software and e-commerce channels
such as Shopee, Lazada, Tiki,… - Lower bounce rates and better customer retention.
Reaching 90% of target customers online and optimizing the shopping experience
on the website
- Fast page loading.
- Authentic images give customers a realistic, multi-angle view.
- Optimizing the interface and buying features on the website.
Building a hierarchical website sitemap
multi-attribute, multi-variant
With a diverse product ecosystem, MONA built the sitemap to optimize
the buying features so customers can search as quickly and simply as possible.
Reaching a wider customer base and growing revenue in the Vietnamese market with a website built on real customer insight
PRODUCT CATALOG
Building product lists by category to optimize search on the website.
CREATING ATTRIBUTE CATEGORIES
PRODUCT CONTENT
Customers can look up product information anytime, anywhere without needing a sales consultant.
SIMPLE DESIGN, EASY-TO-READ LAYOUT
Every image, product, icon and color was carefully considered by MONA.
Building a custom design system
cho website Richell

Optimizing the customer shopping experience on the website with multi-marketplace linking
MONA kept the layout clear and added a smart cart, linked to e-commerce marketplaces and personalized for each user, right on the website.
UI Design
Every MONA website design meets UI standards, from identity elements, colors, images and layout to navigation buttons, to deliver a good experience and convey the message as effectively as possible.
Project evaluation based on MONA's own measurements and client feedback

We spend a lot of time understanding what our clients want, their industry and their target customers. Together with solid experience and capability, that is how MONA made this partnership a success.



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