MONA JEWELRY
INCLUDES
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Permission system: Independent management that allocates resources such as staff and products by branch -
User account management: Automatically fills in personal information and lets users log in and out quickly by email -
Account data import/export: Makes it easy to convert and share data between systems and combine information from different sources -
Login with username and password: Protects important information such as customer data and gold assets -
Required system configuration such as: Jewelry group/type, style, gold type and diamond configuration -
Other functions: Buyback/exchange policy, suppliers, counter configuration, and more

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Customer information management: Enter and store detailed customer information including name, address, phone, email and other relevant details -
VIP customer segmentation: Based on spending level, purchase frequency or other criteria. VIP customers receive special care campaigns to build long-term relationships -
Reports/statistics: Records and shows each customer's transaction history. Revenue statistics per customer help you build a suitable marketing strategy

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Staff account management: Create and manage staff by branch and assign permissions by role. Includes personal data protection, permission management and staff activity tracking -
Lock staff accounts: The gold business demands strong protection of personal information. The owner can lock an account when an employee leaves or to prevent staff from selling customer data -
Sales history (sales staff): Records and tracks each salesperson's sales history to assess individual performance. Owners can also use it as a basis for bonuses and raises

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Enter jewelry and diamond products: Lets you enter jewelry and diamond products with their own attributes, so you can manage detailed information for each product -
Automatically generate a unique code for each product: Automatically generates product codes, cutting manual work and making product codes up to 100% accurate -
Print codes for each product or in bulk: Per product or per batch, so goods in the warehouse are tracked and managed more safely and professionally

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Stock-in management: Receive declared goods into the warehouse for management and sale -
Stock-out management: Create and manage stock-out orders for sales orders or exchange orders -
Stock transfer management: Handle goods from buyback orders going to the workshop or back to the shop -
Process buyback goods: Handle goods from buyback orders going to the workshop or back to the shop -
Inventory count: Count warehouse goods by counter/area or by product type. Notifies managers when a count session shows missing goods -
Stock lookup: Look up all goods in the warehouse by category, type and counter. Statistics on stock value and quantity by category give managers the information to decide when to restock

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Customer offers by staff level:- Earn reward points on transactions in the system
- Earn points by product type
- Automatic discounts or offers when purchasing
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Promotion codes (Vouchers):- Create promotion codes with configurable values, percentage discounts or fixed amounts for each voucher
- Earn points by product type
- Issue vouchers and send them to customers by email
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Promotion events:- Create and manage events that apply automatically when customers place orders during the event period
- Set up and classify events by: applicable product types, combos, start/end time, and more
- Event result statistics: total orders, total sales, amount discounted, and more

MONA JEWELRY
INCLUDES
-
Manage orders by status: Pending confirmation, canceled, confirmed, shipped out, completed, in delivery, received by customer, and more, so you manage every step of the sales process effectively -
Buyback orders: Allows buying back outside goods (goods not from the shop) and builds the buyback policy into the order -
Exchange orders: Builds the exchange policy into the order. Exchanges only within the system -
Print invoices: Print invoices, issue VAT invoices and more, making every transaction more transparent and professional -
Delivery feature: Lets you attach delivery details such as tracking number, delivery staff, time and proof of receipt

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Income and expense management: Lets you record income and expenses outside the system: other items unrelated to the system that managers still want on file for lookup, such as payroll and opening cash -
Approve and cancel invoices: Approving other income and expense entries helps accountants control the shop's cash flow -
Income and expense statistics: Monthly and yearly income and expense statistics help businesses manage and understand the shop's current performance

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Income and expense statistics: Independent reports and statistics per branch, making it easy to see and compare business performance between branches -
Product statistics: Detailed information on the quantity and value of products in stock -
Customer revenue statistics: To understand their needs and apply the best marketing and customer care strategy -
Pawn cash flow statistics: Shows how much money the gold shop is holding from customers' pawns, ensuring the business has enough capital to run and meet customer needs

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Pawn receipt management: Create and manage pawn receipts with standard statuses and full customer details. Pawn outside goods or goods already sold to the customer, redeem pawned items on request, and liquidate pawned goods when the customer asks -
Overdue pawn alerts: The system automatically notifies authorized users of pawns nearing their interest due date. Set alerts for pawns that are overdue or have been held longer than a set number of days -
Inventory count of pawned goods: Count the goods pawned at the shop, recording the counter, start time, end time and result. Automatically notifies managers when a pawn count shows missing goods. Flags pawns with missing goods, then handles them and saves a report on pawns with missing goods











And it is also an effective solution that lets you
Manage anytime, look up anywhere
Works perfectly on both computers and phones
Something not every software can deliver




prevent revenue loss
prevent revenue loss


gold shop management software at MONA
- Step 1: Survey the business model and advise on a suitable solutionBefore developing the software, MONA's team surveys your business model, needs and difficulties to propose the best solutions.
- Step 2: Develop and customize the softwareOnce the solution is agreed, MONA starts developing the software with modern technology, designing and customizing it to meet the customer's exact requirements.
- Step 3: Train the customer to apply it in their businessWhen the software is ready, we run detailed training sessions on how to use it and answer every question, so customers master the features and use them effectively.
- Step 4: Acceptance and paymentAfter the customer has tried the software and is satisfied, we carry out acceptance and complete payment with a transparent, professional process.
- Step 5: Operations supportOur technical team is always ready to fix problems and keep the software running smoothly without interruption.
- Step 6: Software maintenance and periodic upgrades (if any)MONA maintains, monitors and updates the software regularly so your gold shop always has the newest and most secure features.
Use for life
in the industry
is always ready to advise and support
MONA's gold shop management software

By gold, silver and gemstone shops
A TOP REPUTATION IN VIETNAM
MONA Jewelry offers a wide range of features including detailed inventory management, transaction history tracking, product quality control and accurate financial reports. The software also integrates marketing and customer care tools to improve customers' shopping experience.
Gold shops care for VIP customers automatically with an AI customer care solution which reminds customers, advises and closes orders through chat.
MONA Jewelry manages inventory in detail and accurately by updating product information in real time. It lets you track stock levels, group products by category and get alerts when goods are running low. This helps gold shops keep goods available and avoid shortages.
With security as a top priority, MONA uses advanced encryption technology to protect customer data. The software also provides automatic data backup and user access management, ensuring only authorized people can reach important information.
MONA Jewelry comes with powerful financial reporting tools that let managers track revenue, profit and costs in detail. The software provides business analysis reports by period, giving managers an overview of how the gold shop is performing so they can make smart business decisions.
To start using MONA Jewelry, simply contact our customer support team for advice and detailed guidance. After registering, you will receive an account and installation instructions. Our team is always ready to support you during deployment and use so you get the best experience.































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