T-SPA: Massage chair website with color picker

T-SPA
A spa chair brand
with more than 12 years in the United States

T-SPA is a long-established spa furniture manufacturer and retailer with more than 20 pedicure chair models and more than 100 types of tables, chairs and shelves designed for nail salons in the US and Europe.

1 of 12,000+ clients
of

Industry

Spa furniture manufacturing and installation

Service type

E-commerce website

Duration

2023

Team members

5 people

Try it now

Choose a spa chair with a special custom feature at T-SPA

No need to visit the store: right on the T-SPA website, customers can design their own spa chair as they like with a full set of options such as basin style, backrest, chair color, system type and other optional upgrades.

Shoppers can also upload a logo to the website and have it printed on the chair or product to boost brand recognition.

A responsive-standard website
that works on every device!

Customers can easily search for products, customize chair colors and use many other T-SPA shopping features on any device, from laptops and tablets to mobile phones,….

T-SPA - A unique feature to customize chairs by color

A structured website design process
produces the best possible product

Project research

MONA's solution

UI/UX design

Project results

Client review

Increasing customer satisfaction
to buy is the goal

What made this project special is that the client wanted a multi-functional website that improves the shopping experience for both dealer customers and retail customers in the US:

Multilingual (Vietnamese – English) because most customers are in the US and Europe
Easy management of shoppers and data on the website
Easy account login/registration with Google or Facebook right on the website
Separate user management and separate pricing for each customer group: retail customers can order right away, dealers get in touch

T-SPA designs and builds to order, so it needed a solution that lets customers choose every design style, color, feature and function of the product themselves.

Experience part 1
designed

We found a solution to create the best shopping experience for customers

Effective brand promotion
Focused on highlighting the products
Building a superior shopping process
Creating an experience with a special custom feature

Key technologies

Analysing the industry and target customers

Building the sitemap around the customer journey

Building the brand design system

Consulting on and agreeing the design solution

Reaching both of T-SPA's customer groups (dealers and retail customers)

Spa chairs are the brand's main product

Featured, best-selling and new spa chairs are shown right on the website's home page so customers can buy them immediately.

Customize, order and pay conveniently right on the website

After customizing or choosing a product they like, customers can easily and safely place an order on the website with their own Google or Facebook account.

A collapsible menu to easily find other categories and products

To explore other products, customers can click the collapsible menu in the top left corner of the website and choose their language.

Building the website sitemap based on careful research into the target customers

After discussing the project, MONA and the client agreed on the following site map:

Focused on highlighting
products

The product page is designed with a simple background that puts all the attention on the products. Every product comes with complete information. We also designed filters (product type, price range, color, display mode) right at the top of the product list so customers can quickly find the product they want.

Building the design system
(Design System)

MONA.Media chose the Inter font so readers can access and understand the content as easily as possible. To boost brand recognition, MONA also combined three colors: burgundy red, gold and gray to reinforce the business's brand.

Heading 1

Semi 40px

Inter

Heading 2

Semi 32px

Inter

Bodytext

Regular 18px

Inter, Times, serif

#ffffff

#667085

#ffcb70

#842732

UI Design

Every layout, font, logo, icon and effect was carefully chosen to meet UI/UX standards and give users the best experience.

Project evaluation based on MONA's own measurements and client feedback

0.5s

Loading speed

Before

N/A

0.5s

SEO-ready

Before

N/A

75%

Satisfaction

Before

N/A

100%

The only drawback of the T-SPA web project was that the client was very far away, so all work was discussed online. But with many years of experience in the spa sector and plenty of work on product customization features, this project was not too difficult for us.