A boutique hotel and local experiences in Hoi An

Faifo Hospitality

Faifo Hospitality is an accommodation and experience company in Hoi An that directly operates two properties. Faifo Boutique Hotel & Spa is a 4-star hotel at 89 Cua Dai, on the road linking the Old Town with Cua Dai beach and the Bay Mau coconut forest, with six room and suite categories, a restaurant, Silk Spa, a swimming pool and a gym. Caman Cooking Class & Workshop is a village set in a 4,000 m² organic garden, where visitors go to a country market, cook with local chefs, make silk-covered bamboo lanterns, make pottery and make herbal candles.

MONA designed and developed the Faifo Hospitality website on WordPress. As soon as guests open the home page, they can book a room at Faifo Boutique or reserve a class at Caman in the same booking box, without having to look for two separate websites for the two properties.

Visit the live website

Faifo Hospitality website hero with an aerial photo of the hotel pool

Industry: Hotel & travel experiences
Item: Website design & development
Platform: WordPress
Website: faifohospitality.com

The challenge

One booking box for both hotel rooms and classes at Caman village

Visitors to Hoi An usually want two things in one trip: a place to sleep near the Old Town and a session making something from Hoi An with their own hands. At Faifo, two different properties take care of these two things, so the website has to let guests book both in one place, the first time they open the page.

The booking box sits right below the hero screen, split into two tabs, Book a room and Book an experience. The room tab asks for the property, room category, check-in date, check-out date and number of guests. The experience tab asks for the activity (cooking class, lantern making, pottery, a day as a farmer), morning at 09:00 or afternoon at 14:00, number of tickets, pickup point and guide language, with Vietnamese, English and Korean available.

Scroll down and there is enough information for guests to decide on their own without messaging to ask: six room categories with area, maximum guests and prices from 1,250,000 VND, opening hours of the restaurant, spa and pool, five activities at Caman, then packages only available when booking directly with Faifo, such as 20% off dining and spa, or two nights' stay with a cooking class. At the bottom of the page is a section for property owners and partners who want Faifo to operate their property.

The Book an experience tab: choose the class, time slot, number of tickets, pickup point and guide language

Interface highlights

Every room category shows its price and number of guests, every facility shows its opening hours, so guests book directly with the hotel instead of opening a third-party booking site to compare.

Faifo Hospitality introduction block with a strip of photos of the hotel, garden and Hoi An food — The company introduction uses real photos of the hotel, the vegetable garden and meals

Two destinations, Faifo Boutique Hotel and Caman Cooking Class, with suggestions for exploring Hoi An — The two properties Faifo operates, each card linking straight to that property's section

Grid of six Faifo Boutique room categories showing area, guests and price for each room — Each room category shows its area, maximum guests and starting price

Faifo restaurant, Silk Spa and pool with opening hours for each area — The restaurant, spa and pool show opening hours, so guests know before they arrive

Cooking classes and Hoi An lantern making at Caman village on the Faifo website — Five activities at Caman, each card describing what guests will make themselves

Faifo's direct booking offers and the Hoi An Local Journey package — Offers that only apply when booking directly with Faifo, not through third-party channels

Deliverables

What MONA did for Faifo Hospitality

01
UX/UI design in the teal and gold of the Faifo logo, with real photos of the hotel and Caman village as the main visuals
02
Built a two-tab booking box right below the hero screen, one for room booking and one for reserving experience classes at Caman
03
Built a room category grid with prices, a facilities block with opening hours and direct booking offer packages
04
Developed the website on WordPress, bringing the two properties, Faifo Boutique and Caman, under one domain
05
Optimized loading speed and responsive display on both desktop and mobile

Interface experience

Beyond booking, the site also suggests the Old Town, Thanh Ha pottery village, Kim Bong carpentry village and the Bay Mau coconut forest around the hotel, and on mobile the booking box still sits right below the first screen.